BancTec Strengthen Healthcare Services with Acquisition of GTESS Claims Processing Business

Health plans and related organizations are under increasing pressure to improve efficiency in today’s era of healthcare consolidation and reform. However, many organizations are hampered by complex, manual pre-adjudication processes. Through the newly announced acquisition, BancTec will be able to effectively address this pain point as part of an integrated claims processing offering.

BancTec has strengthened its healthcare claims processing services by acquiring certain assets of GTESS, a provider of claims pre-adjudication technology and services for the healthcare industry. GTESS specializes in automation technologies that drive cost and process improvements in the front-end, or pre-adjudication, portion of healthcare claims processing.

GTESS has been active within industry for more than two decades. The company’s offerings include automation of costly, labor-intensive pre-adjudication processes such as provider and member matching and paper claim handling, keying and processing. GTESS helps clients attain their goals for increased automation, speed and lower costs of claims processing. The firm is based in Richardson (News - Alert), TX, and has served a client base including more than 40 healthcare payers throughout the U.S.

In a press release, Mark King, chairman of GTESS, said, “BancTec and GTESS have shared a commitment to superior service and client satisfaction that have stood the test of time. Like GTESS, BancTec provides flexible, focused automation and outsourcing solutions that serve the healthcare industry well. This strategic move gives clients the opportunity to significantly reduce annual expenses by lowering the cost per claim and dramatically improving accuracy, consistency and customer response."

At the same time, BancTec specialized in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations. Currently, it manages 19 BPO centers in the United States and worldwide, utilizing a common technology platform to deliver reliability, security, and consistently high levels of performance.

GTESS Corporation is helping many health plans to effectively respond to market demands and regulatory updates through its ClaimPRECISE Solution. The solution is a complete integration of GTESS technologies including several product enhancements that have been released over the past 18 months.

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