Susan J. Campbell | November 16, 2009 - TMCnet Contributing Editor
When Software-as-a-service or, “SaaS (News - Alert)” first emerged on the scene, some decision makers had visions on instability and unsecure methods of avoiding proprietary installations.
Now, as technology option has proven to be viable, practical and secure, more and more companies are finding SaaS delivers the promised benefits and so much more.
SaaS is quickly becoming recognized as the delivery model of choice for business applications as it eliminates the need to buy hardware and software.
To offer insight on where this element of the market is going and what opportunities exist on the horizon, TMCnet is offering a free Webinar, Cloud Services: Increasing Customer Satisfaction while Freeing Existing Resources. Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Scheduled for Thursday, November 19, 2009, 2:00pm ET and 11:00am PT, this free Webinar will examine the current landscape of cloud computing and how it can provide IT value over premise based solutions.
In addition, Voralii’s hosted agentless communications solutions, which are designed to provide businesses with a cost effective way to communicate with customers and employees, while reducing costs and IT time support requirements, will be spotlighted.
Jeff Weaver, IT Director of Delta Airlines will share how his IT department was able to leverage Varolii Solutions to increase customer satisfaction and drive down costs through effective communications with passengers about flight change information, boarding information and other mission critical customer notifications.
Edited by Stefania Viscusi
|| By Susan J. Campbell
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