Visafone (News - Alert) Nigieria Limited donated a collection of laptops to the FCT Public Complaints Commission (PCC) on Monday as a way to show their support for the PCC’s community programs.
The PCC, located in Abuja, Nigeria, specializes in the investigation and resolution of complaints filed against federal, state, local governments, public corporations and private sector organizations. Just about a week ago, the FCT launched a new complaint hotline with the help of Visafone Communications Ltd.
The head of technical operations, Dr. Yisa Usman, said his organization is just trying to support the PCC as much as it can.
“The commissioner of PCC during his visit to Visafone, explained programs they’ve embarked on and we saw that the commission was trying to establish a footing,” said Usman.
Visafone, Africa’s biggest CDMA, donated phones to setup a call center to help keep the lines of communication open between the PCC and the residents – as well as, a set of laptops to be used in conjunction with the phones.
“Sometime last month, we had the privilege of visiting Visafone and we made some requests and today some of the requests are being answered,” said FCT Commissioner of the PCC, Obunike Ohaegbu.
The commissioner expressed appreciation to Visafone adding that his company has been forever changed. “Prior to this time, our staff had to go to business centers to get their work done but with this, that is now over.”
Now fully equipped with laptops, a call center phone response hotline and wireless Internet (which was previously donated to the FCT from Visafone), the offices are now ready to serve the FCT residents to the ultimate capacity, guaranteeing that all of the donated items will be used as tools to implemented new communication services and tools for residents.
Edited by Blaise McNamee