Call Center Services

A new multi-jurisdictional customer service center has become available for residents in New Zealand. Justice Minister Judith Collins, the mastermind behind the center, wanted to bring a full registry back to the District and High Courts in central Christchurch.

Collins said the new center, located on Durham Street, would bring information for all different locations into one place. Now, if you have questions about the Ministry of Justice, you will be able to stop in and get answers to anything you need. In addition, it will provide customers with a place to go to speak with court customers and lawyers from the District Court and High Court in person.

The new center will be packed with the latest and greatest in technology, giving users access to information quicker and more efficiently. The center will also take advantage of a sleek, new modern floor play, a single point area where customers can pay fines, fees, and reparations, a drop-box area to leave notes for lawyers, and even private meeting rooms for staff and customers.

“Christchurch’s Customer Service Center is another example of the justice sector working smarter and delivering better public services,” said Collins. “The center will also be a stepping stone towards even more integrated services being delivered through the Justice and Emergency Services Precinct, a key anchor project for the Christchurch rebuild.”

Collins continued explaining that the center will also help to decrease crime adding, “The new customer service center follows excellent progress across the sector’s Better Public Services (BPS) results to December 2012, showing a nine percent reduction in total crime rate (down from 983 to 891 per 10,000 people) and a seven percent reduction in violent crime (down from 109 to 102 crimes per 10,000 people).”