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Progress Software Launches Responsive Process Management 2.0 Suite
Call Center Software Featured Articles
May 18, 2011


Progress Software Launches Responsive Process Management 2.0 Suite


By Janet Li
TMCnet Contributor

Progress Software (News - Alert) Corporation, a software provider that enables enterprises to be operationally responsive, launched the second major release of the Responsive Process Management (RPM) suite.


The company provides enterprises with a powerful software solution. Changes in their business operations have been made by the Progress RPM R2.0 to react to patterns indicating impending business events, such as opportunities and threats. This enables enterprises to achieve a higher level of business performance. The new Progress RPM R2.0 suite comprises a browser-based, interactive interface called the Progress Control Tower. It has been delivered with Progress Actional Business Transaction Management (BTM), Progress Apama Complex Event Processing (CEP) and Progress Savvion Business Process Management (BPM) platforms.

Progress RPM 2.0 suite provides operational and line of business users with boundless visibility into vast, disparate data silos. It is able to correlate, analyze, and anticipate events that could impact their business. Users can improve business process continually. They will not disrupt their IT infrastructure, or need not replace the existing systems. This comprehensive functionality is managed through the Progress Control Tower R2.0 product.

Delivering diverse relevant and key performance indicators (KPIs) and business information, the new and fully interactive Progress Control Tower R2.0 product is equipped with its rich visualizations, interactive analytics and intuitive drill downs across live and historical data.

The additional features of the Progress Control Tower R2.0 product include cross-enterprise collaboration functionality; enhanced business process improvement; a unique capability that allows business users to perform infinite, drill-downs into processes, events and transactions; customizable, portal-based, mash-ups; and a powerful object-based, multi-process and multi-scenario modeling and simulation environment.

Over the past decade, businesses have gained the ability to tap into vast amounts of previously unobtainable, rich data sources. At the same time, the business environment has evolved dramatically in the circumstances that more departments and front-line business owners demand faster response times. In need of anticipating the demands of the business and keeping ahead of their competition, both the business and operations user can have faster, easier information discovery with the Progress Responsive Process Management suite.  

The core Progress RPM suite is extended for the capital markets and communications industries with industry-specific solution offered by Progress. Critical industry-specific capabilities are deployed easier with the solution accelerators. It has ensured a faster time-to-value and ROI.

Progress Software Corporation is an independent enterprise software company that enables businesses to be operationally responsive to changing conditions and customer interactions as they occur. As a result, the businesses can capitalize on new opportunities, drive greater efficiencies and reduce risk. The company provides enterprise software including event-driven visibility and real-time response, open integration, data access and integration, and application development and deployment. All support on-premises and SaaS (News - Alert)/Cloud deployments.

In related news, Progress Software Corporation announced Forrester Research (News - Alert) has cited it as a leader in "The Forrester Wave: Enterprise Service Bus, Q2 2011" report published April 25, 2011.


Janet Li is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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