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WorkEtc Announces Free Trial of Web-Based CRM Software
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July 20, 2011

WorkEtc Announces Free Trial of Web-Based CRM Software

By Rajani Baburajan
TMCnet Contributor

WorkEtc of Australia announced that it will be offering a free trial of their Web based customer relationship management (CRM) software.

Business owners and IT decision makers can benefit as the free trial offer can be utilized to evaluate how their CRM implementation can reduce installation costs and improve productivity.

The major benefit of WorkEtc’s Web-based CRM software is that the implementation is done in one location. In most traditional systems, businesses are forced to spend funds on setting up servers, visiting desktop to install the client software, and others.

Leveraging the Web based CRM solution of WorkEtc, clients access the data through a standard browser interface. The IT department and managers can maintain full control of the rights and capabilities of every CRM user.

There will be no need to travel to remote user’s offices, visit homes, and wait for salespeople to bring in their laptops, according to a press statement.

Enterprises can schedule a time for their staff to step through Web-based training to learn about the new CRM software.

WorkEtc’s implementation of Web based CRM software is extensive. It includes options to integrate with Project Management, Billing, Work Flow, Collaboration Tools, and even Google Apps and Gmail. The integration lets businesses to improve customer response times and increase control of sales and marketing processes.

The WorkEtc system integrates easily with Android (News - Alert) based phones, iPhones, and other mobile devices. Sales staff can keep records up to date while they visit clients, and retrieve critical information at a moment’s notice.

Recently, research agency Gartner (News - Alert) announced that social media’s penetration will change the CRM landscape. By 2013, spending on social software to support sales, marketing and customer service processes could exceed $1 billion globally.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

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