November 07, 2011
Callidus Software ForceLogix Sales Coaching Solution Available for Trial Online
By Shamila Janakiraman
Callidus Software (News - Alert) Inc., specializing in Sales Performance Management (SPM), announced the launch of its free trial and online signup service of its ForceLogix Sales Coaching solution.
In a statement Lorna Heynike, senior vice president of Marketing at Callidus Software said, “This new release reflects Callidus’ commitment to delivering easy-to-buy and easy-to-use solutions that help organizations of every size drive more effective selling.”
“With this new self-service version of our ForceLogix solution, customers can now sign up and begin coaching their sales force in just a few clicks. With no hardware, download, or long term contracting requirements, this new release will allow us to serve a much broader array of sales organizations around the world,” Henike added.
Company sources explained that with the new service customers will be able to evaluate the features of Sales Coaching with no downloads or long-term contracts. They can also rank their sales professionals based on different key performance indicators (KPIs); monitoring prospect, customer, and training activities across their sales teams in a consolidated 360-degree dashboard.
They can also launch concrete coaching programs that are based on each individual’s challenges and opportunities.
It was revealed that customers will also benefit from the new MySalesCoach mobile coaching application for the iPad. This new app optimizes Sales Coaching solution by enabling sales users to easily collaborate on deal engagements in real time. They get to record field-based observations on the road also.
The ForceLogix Sales Coaching solution enables organizations to improve their sales force and call centers. The flexible and open platform lets businesses rank their sales professionals and agents based on different KPIs from multiple data stores across the enterprise, said officials.
These rankings help managers identify the core activities and behaviors that drive top performance on specific KPIs with embedded visualization technology. These profiles are used to implement the right onboarding and training processes across their sales, telesales, and call center channels.
Officials added that this offers the best way for new hires and existing employees to follow in the footsteps of star performers.
Callidus Software Inc. also announced that the Technology Services Industry Association (TSIA) and Impact Learning Systems (ILS) have recognized its Customer Support center as a Certified Support Staff Excellence Center (CSSEC). TSIA and ILS announced the recognition on October 26, 2011 at the Technology Services World conference in Las Vegas, Nevada.
Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.
Edited by Jennifer Russell