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BPA International Honored by NDEAM

3rd Party Remote Call Monitoring Feature

October 25, 2007

BPA International Honored by NDEAM

By Stefania Viscusi, Assignment Desk Editor
In a bid to increase public awareness of the contributions and skills of American workers with disabilities, the month of October has been designated by Congress as National Disability Employment Awareness Month. (NDEAM)

To shed light on the achievements as well as the struggles that still exist in employment, several programs are carried out through the month. Planning of activities and material is led by Congress.
"National Disability Employment Awareness Month is an opportunity to recognize the contributions and accomplishments of Americans with disabilities and to underscore our Nation's commitment to advancing employment opportunities for all our citizens," commented United States President George W. Bush in a recent statement to the press.

"It is important that we continue to expand on these opportunities for Americans with disabilities by eliminating the barriers and false perceptions that hinder them from joining the workforce. By enhancing the workplace environment for people with disabilities, employers can help provide access to jobs that allow these individuals to demonstrate their potential and realize their dreams."
As part of the awareness during the month of October, NDEAM, an event presented in coordination with the N.Y. State Department of Education - Office of Vocational & Educational Services for Individuals with Disabilities (VESID) & the Long Island Working Partnership (LIWP) and this year, co-sponsored by the Long Island Association, will present statewide, regional and local awards to recognize individuals with disabilities for their contributions to the New York State economy.
The awards are presented to businesses in recognition of their outstanding contributions in advancing employment opportunities for persons with disabilities.
Among the 2007 NDEAM winners is 3rd party remote call monitoring provider, BPA International Inc. who will receive two awards at the event for their active employment of visually impaired staff to analyze calls.
"We have found that this provides us with an additional pool of recruitment resources and have had tremendous success as these individuals often display superior listening and analytical skills," BPA International told TMCnet.
Related Articles:
BPA International Positioned to Help Companies Overcome Call Monitoring Shortfalls
Third Party Remote Call Monitoring: Measuring Skills Objectively
Third Party Remote Call Monitoring Offers Value to the Call Center
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
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