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Xerox acquires Austin-based Consilience Software

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October 20, 2014

Xerox acquires Austin-based Consilience Software

By Rahul Arora, TMCnet Contributor

According to the reports, Xerox has acquired Consilience Software, Inc., an Austin-based company providing case management and workflow automation software to the public sector. The details of the transaction have not been disclosed.

Founded in 2002, Consilience Software provides highly configurable, flexible software tools across a variety of industry verticals. Headquartered in Austin, Texas, the company also has offices in Waltham (Boston), Massachusetts, and New South Wales, Australia. With the acquisition, the Consilience employees will remain with the company, with operations continuing in its Austin, Tex., and Waltham, Mass., offices.

Xerox will now add its Consilience’s proprietary Maven Case Management System to its portfolio of child support and government benefit disbursement services. The solution provides configurable case management, workflow, and assessment capabilities. Maven is ideal for state and local government agencies responsible for managing programs in the areas of Health and Human Services, Emergency Preparedness, Insurance, and Justice and Judicial Services.

“Case management is highly complex, and, if not handled well, it can cost disproportionate tax dollars. Consilience has a strong platform that supports the comprehensive requirements for case management in government agencies,” said Consilience Founder and Executive Vice President Joy Alamgir. “By joining Xerox, Consilience and our clients will benefit from the global company’s strong legacy of research and development, its powerful brand and its market-leading presence in state and local government services.”

In related news, Xerox announced that it is purchasing ISG Holdings for $225 million in an attempt to make its payment services unit stronger. The purchase, analysts stated, will strengthen its services for clients in the insurance sector. Xerox stated the deal will be closed by the end of this financial quarter.

The Norwalk, Connecticut-based software service provider stated the acquired company will continue to work independently, but under the Xerox brand. It appears that Xerox plans to integrate ISG s SaaS (News - Alert) cloud delivery platform and care management service into its portfolio.

Edited by Maurice Nagle

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