In an economy desperately in need of more labor, it's great news when businesses' doors open for new hires. This time, OneRoof Energy, a provider of solar energy services, is looking for more hires in a call center that it plans to expand significantly, with three times the staff it previously employed. This means adding 80 new hires to its payroll in the Phoenix center.
While other businesses are putting themselves on a diet, OneRoof's call center, which opened last year, will go up from 40 employees to a full-time staff of 120 people by next year. Recruitment has already begun.
Arizona is one of those states that is experiencing an uptick in business activity due to its favorable fiscal policies and significantly lower day-to-day operating cost burden. Phoenix in particular has become a bedrock for experienced businesses to widen their prospects and expand.
CEO David Field of OneRoof said that the company is “looking to hire highly-motivated, versatile, customer service-centric people. Having that background is very important, whether it's sales or customer support.”
Aside from the ease of commerce in the region, it's also a hotspot for solar energy. The state certainly experiences no shortage of sunlight, so it's no surprise that it's the second biggest photovoltaic installer in the country.
“We're ramping up everything in Phoenix, and using Phoenix as the operational hub. It's cheaper to do business here, there's an experienced call center labor pool and the state already has a good solar market base. It's just natural that we really expand our footprint in Phoenix,” said Field.
To states like Arizona, solar energy is the green oil that might just provide enough power to fuel homes for its 6.5 million residents. In the meantime, OneRoof's strategy of hiring more call center employees clearly marks an intention to establish a strong foothold in the state's energy market.