(Norwalk, CT – 8/05/08) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Contact Services Center channel, sponsored by Ryla, Inc., has been launched as the newest addition to the TMCnet channel program.
The Contact Services Center channel promotes Contact Center solutions and includes an overview of Ryla’s products. In addition, visitors can find valuable resources such as white papers, case studies, feature articles and industry news. A highlight of the channel is the “Vent Here” feature, where channel visitors can share their 1-800 customer service horror stories and have the chance to win an iPod Touch. Call center industry professionals can also listen to actual Ryla customer service calls to preview the company’s award-winning customer contact service delivery.
The Contact Services Center channel can be found at:
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has more than 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
“Ryla is pleased to join forces with TMC, the leader of communications and technology media,” commented Mark Wilson, CEO and founder of Ryla. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our branding and distinguish Ryla as a Contact Services Center market leader.”
Ryla is a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time.
“TMCnet welcomes Ryla’s Contact Center Services into our program,” stated Dave Rodriguez (News - Alert), vice president of publications and conferences at TMC. “They are a well-respected Contact Center company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
is the leading Web site for communications and technology professionals. TMCnet received more than 3 million unique visitors and 36 million page views in March 2008, according to Webtrends.
For information on TMCnet’s channels program, please contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail: [email protected]
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast (News - Alert),* TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic)
For more information about TMC, visit www.tmcnet.com.
Ryla is a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time. Domestically focused, Ryla delivers both ongoing and on-demand customized solutions staffing to meet each client’s business goals, including quick ramp-up, project-based solutions for crisis response, seasonal retail and political needs. Headquartered in Georgia, Ryla is a different kind of call center, ranked one of the fastest-growing private companies in the nation by Inc. magazine and nationally as a top workplace.
Eve Sullivan, contributing editor TMCnet
Tel: 203-852-6800 (x. 283)
Jill Purdy, Public Relations Karen Clay, VP Marketing
Tel: 704-236-2501 Tel:678-322-5037
Fax: 678-797-1266 Fax: 678-797-1266
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