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CRM Software - More Than 500 Companies Choose NetSuite's CRM Software

CRM Software

More Than 500 Companies Choose NetSuite's CRM Software
November 30, 2010
By Chris DiMarco, TMCnet Web Editor

Customer relationship management or CRM software has moved from being a helpful tool in a business’s box to an absolutely essential part of user engagement.  Netsuite offers cloud based CRM, resource planning and ecommerce utilities to its customers and the widespread adoption of its software has resulted in a stellar for the company. Following news that the company’s stock had hit a 52 week high this past week, the company has also revealed that it added over 500 companies to its customer roster. The companies defected from Netsuite competitor Sage who also offers CRM and ERP solutions but does so in an on premise solution.

According to the press release the customer left because they, “prefer(ed) NetSuite's (News - Alert) modern, integrated cloud solutions to the dated inefficiencies of antiquated on-premise software. NetSuite, the world's leading cloud ERP business suite, frees companies from the seemingly endless treadmill of ongoing and expensive software upgrades typical of products from Sage as well as other legacy, on-premise business computing systems.” Cloud options have been gaining ground on legacy based devices because of their flexible pay options and constant updates. Not having on site technology to maintain and

"Nothing has changed since NetSuite first entered the enterprise computing business and attracted the first customer away from Sage. NetSuite continues to deliver an innovative, integrated business solution developed on modern Internet computing principles, and Sage continues to develop dozens of disconnected, dead-end, on-premise software products," said James Ramsey, SVP Worldwide Sales and Distribution, NetSuite. "We welcome the more than 500 companies who have switched from Sage to NetSuite.”

The companies obtained range from business software providers to audio installation companies all of which ditch sage in an effort to save money and streamline their process.  "NetSuite has helped us streamline our operations, become more profitable, and it has given us the ability to grow with fewer limitations. My competitors are scrambling to catch up with us now," said Catherine Helshoj, VP and Owner at Laguna Tools a wonder working tool company based in Irvine that was among the companies conscripted.

NetSuite’s innovative cloud based CRM solutions have made it a leader in the field, and with this news their reputation will likely grow even more.

Chris DiMarco is a Web Editor for TMCnet. He holds a master's degree in journalism from Quinnipiac University. Prior to joining TMC (News - Alert) Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of his articles, please visit his columnist page.

Edited by Chris DiMarco

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