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CRM Software - SmartTurn Integrated with NetSuite

CRM Software

SmartTurn Integrated with NetSuite
November 17, 2009
By Patrick Barnard, Group Managing Editor, TMCnet
SmartTurn has reportedly integrated its cloud-based warehouse management system with NetSuite (News - Alert) by way of NetSuite's SuiteCloud development platform.

That means distributors, e-commerce companies, B-to-B suppliers and manufacturers now have an integrated on-demand solution that manages core aspects of the order fulfillment process from procurement and put-away to sale and shipment.
SmartTurn claims its WMS helps wholesale distributors and e-commerce businesses to increase shipment and inventory accuracy while reducing inventory-related labor and carry costs.

By integrating SmartTurn’s WMS with NetSuite’s native inventory management system and other business applications, distributors can reign in costs and gain greater efficiencies across key inventory processes, including purchase order creation, inventory receiving, put-away, sales management, inventory picking, order fulfillment, kitting, inventory adjustments and cycle counts.

With this integrated solution’s cycle counting capability, companies will be able to increase inventory accuracy while minimizing disruption of warehouse operations with daily cycle counts by inventory utilization, groups or location. With its directed picking capability, merchants can optimize inventory utilization by guiding the picker to the best location within the warehouse to fulfill the order (for example, picking the oldest item first before it expires).
The solution’s wave planning capability allows merchants to maximize the efficiency of their warehouse operations with the most efficient route within the warehouse based on inventory location when fulfilling multiple orders.
The solution also offers support for mobile wireless devices, thus allowing warehouse staff to conduct receiving, picking, loading, and cycle counting on-the-go from any location within the warehouse
In a release, Jim Burleigh, CEO of SmartTurn, said “by helping customers Web-enable and integrate their supply chains, SmartTurn has made warehouse operations more efficient and inventory visibility more readily accessible."
"SmartTurn has gained wide adoption in a short period of time and has been influential in expanding the growth of SaaS (News - Alert)-based warehouse management," said Guido Haarmans, vice president, developer programs at NetSuite. "Wholesalers, distributors, manufacturers and e-commerce operations are a key constituency within the NetSuite customer base and the partnership with SmartTurn delivers efficiencies to these businesses where integration of ERP with warehouse operations is critical."
SmartTurn offers a multi-tenant, multi-warehouse, multi-owner security model within an intuitive interface for users to create and control more than 2 billion custom pick policies. In addition, the system integrates with Google (News - Alert) gadgets, providing inventory control visibility from a PC to a mobile device such as an iPhone.
SmartTurn is a member of NetSuite's SuiteCloud Developer Network.

CRM software provider NetSuite made news last week when it announced that InsideView’s social intelligence software has been integrated with NetSuite’s cloud-based platform.

InsideView for NetSuite,” the two companies claim, is “the first social intelligence application to bring social media to both CRM and ERP, optimizing core business processes that are essential to driving the success or failure of every business.”

InsideView is also a member of NetSuite's SuiteCloud Developer Network. The new application expands on the previously established partnership between the two companies.

Patrick Barnard is a senior Web editor for TMCnet, covering call and contact center technologies. He also compiles and regularly contributes to TMCnet e-Newsletters in the areas of robotics, IT, M2M, OCS and customer interaction solutions. To read more of Patrick's articles, please visit his columnist page.

Edited by Patrick Barnard

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