Alliant has launched SmartUC, saying that it’s a hosted unified communications and collaboration solution that enables the company to use the power of the cloud to quickly deliver voice and video applications to our customers.
“Our SmartUC service offering enables our customers to quickly realize all the benefits of the enhanced collaboration services powered by the Cisco (News - Alert) Hosted Collaboration Solution platform,” said Scot Chapman, manger for product development at Alliant.
Thanks to the SmartUC service, the company’s customers can now have cost effective deployment and management. Company officials said that the platform is hosted in two redundant data-centers in the cloud.
Moreover, the high availability infrastructure design provides access to a live change request portal with new feature implementation, upgrade automation and a 99.97 percent application availability SLA. Company officials said that all these are supported by Alliant's ITIL-based total lifecycle operations methodology.
Alliant's SmartUC service offer manages all the servers in the cloud as well as all the gateways at the customer premises. Alliant's web based management portal provides customers a single view for every user enterprise-wide, even in multi-cluster networks. Alliant offers customers a cost effective solution that provides unparalleled value and a partner they can trust to ensure smooth implementation and simple ongoing administration.
“Since Alliant is providing SmartUC as a fully hosted service with full lifecycle support included, our customers will further benefit from predictable monthly budgeting and reduced operating expenses,” Chapman said.
A Cisco Gold and Master UC partner, Alliant is one of the first to offer a dedicated Cisco voice and video architecture in an “as a service” model. Company officials said that it is a cloud based, end-to-end system that provides customers access to Cisco's full suite of collaboration applications.
“With SmartUC, there is finally a way for our customers to cost effectively purchase every feature of Cisco's UC platform with flawless implementation within 30 days,” said Bruce Flitcroft, founder and CEO of Alliant.
Morristown, NJ based Alliant Technologies is a certified and experienced IT engineering and operations firm delivering integrated IT infrastructure solutions.
Earlier in May, Alliant Technologies rolled out several offerings allowing premise-based infrastructure to be purchased and managed as a service.
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Edited by Rich Steeves