In the past five years, Fax over IP, or FoIP, provider FaxCore (News - Alert) (News - Alert) has received more than its share of industry honors and awards. In fact, the company’s FaxCore 2007 has received more than any other fax server product and now, with the release of SP1, the company expects to add to its overcrowded mantle.
While many companies look to stay one step ahead of the competition, FaxCore President Tom Linhard believes that is a flawed strategy. “Competitors are not customers and their products may not accurately reflect the real needs of the market,” he said. “The key is for us to stay focused on the FaxCore application, anticipate what our actual customers need and build to those specifications.”
The FaxCore platform is the only FoIP solution built on the Microsoft (News - Alert) .NET Framework and has emerged as an ideal choice for companies seeking to upgrade their faxing capabilities using the latest, most state-of-the-art technology, according to the company.
Because FaxCore 2007 is built on the .NET (News - Alert) Framework, it integrates seamlessly with existing network systems to enable fast document delivery and 21st Century mobility services. Using this solution, a wide range of business software and functions can be fax-enabled, including CRM, ERP, Exchange and e-mail.
For the third time in as many years, FaxCore has received Technology Marketing Corporation's top honor with a 2009 Product of the Year Award for its complete fax server bundle Mini-Appliance product line.
The FaxCore Mini-Appliance product line is a versatile plug-n-play solution for the fax server industry capable of operating on analog, digital or FoIP solutions. It is designed to meet customer needs and each incorporates a complete FaxCore 2007 with 21st Century Fax. FaxCore has developed a plan to help companies acquire True 21st Century fax technology and get an ROI in less than one year depending on their current product and maintenance costs.
Now, the company says it is once again upping its game with the SP1 enhancements that includes improving database performance by shipping FaxCore 2007 SP1 with SQL 2008 for new installations. The SQL 2005 is still supported for customers that want to utilize their existing SQL server.
In addition, it will ship with SQL Express for the Standard version and full SQL for the Enterprise version and improved SMTPGateway to enhance security.
“The secret to FaxCore’s success is to continually look for ways to improve the product,” said Linhard.
And those improvements extend to Web browser feature that supports Internet Explorer 8, Mozilla Firefox, Apple Safari and Google (News - Alert) Chrome.
Other improvements include:
FaxCore 2007 SP1 supports Windows Server 2008 64 bit.
Language localization now includes the total User Panel interface.
Gateway support added for Oracle (News - Alert) and Xerox XST.
Extended audit trail features.
Support of remote storage has been enhanced and includes SAN technology.
User Panel incorporates improved online help.
The addition of an Internal loop for outbound/internal messaging. Since many companies include fax numbers for staff FaxCore can now detect if a fax number belongs to an internal user and route the outbound message to the internal user without going through the PSTN and coming back in.
FaxCore continues to support the latest technology from partners like Dialogic Sharp Avaya and Microsoft to move forward with innovative and Greener solutions for today’s enterprises and service providers. These are just some of the reasons that FaxCore is a True 21st Century Fax Server.
FaxCore is also focusing on virtualization with other new technologies like Dialogic/Brooktrout’s SR140 FoIP fax drivers. This is of particular importance since fax boards are not supported in virtual servers, so all-software solutions are required. The SR140 product line is perfect for a VM fax solution.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.
Edited by Michael Dinan