RingCentral (News - Alert) a provider of unified communication solutions to small businesses, this week launched DigitalLine, a VoIP
service that adds the convenience and cost savings of Internet-based telephony to RingCentral's virtual phone system.
DigitalLine is seamlessly integrated into RingCentral's hosted phone and fax service, allowing customers to place and receive calls using a broadband Internet connection. The service offers small businesses a complete hosted PBX
solution that mixes traditional landline, mobile and VoIP communications to place and receive calls.
"RingCentral is focused on the needs of small businesses and mobile professionals -- a market that's been underserved by traditional carriers and hardware manufacturers," said Vlad Shmunis, CEO of RingCentral, in a statement.
Schmunis continued: "With DigitalLine we've created the industry's first on-demand solution that seamlessly integrates VoIP with conventional voice and fax communications. Our DigitalLine VoIP option further empowers RingCentral users to improve their professional image while staying in touch with their customers and in control of their communications."
Enderle Group analyst Rob Enderle noted that small businesses need the same kind of communications services as big companies, but without the high price tag and administrative overhead.
"By effectively using the power of VoIP to create a rich communications service, RingCentral has provided a solution that exceeds what most large businesses can afford to supply their employees at a small business price,” Enderle said in a statement. “ RingCentral gives the small business employee an edge many large corporations will envy.”
RingCentral said its customers need not rely solely on VoIP even after integrating all communication lines such as mobile, home, office and fax; the company provides a smarter way to leverage all the available communications technologies in the most time- and cost-efficient manner.
P.R. Sai is a contributing writer for TMCnet. To see more of his articles, please visit his columnist page
Private Branch Exchange (PBX) |X|
|Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more|
Voice over IP (VoIP) |X|
|A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more|