ITEXPO (News - Alert) West 2011 was nothing short of chock full of the technology industry’s leading experts, and Mike Coffee, CEO of Commetrex, was among them, sharing how Commetrex (News - Alert) is addressing all of the problems in the fax world that service providers have been “begging” to have fixed.
Commetrex hosted a booth at the show which displayed the company’s latest product, the Smart ATA. In an interview with TMC’s Erik Linask (News - Alert), Coffee stated that the Smart ATA is a “full function voice/fax ATA that includes extensive features: voice and fax obviously, but also management, security, call control, but it goes well beyond that, and we believe it establishes a new level of function performance and actually pushes out the state of the art in the area of fax.”
The Smart ATA solution solves some of the problems that the fax industry is currently facing, one of them being the “T.38 reinvite problem,” according to Coffee. He described how “late T.38 reinvites will cause the fax session to actually be killed if the reinvite is accepted when it should be rejected. That’s why we call it Smart FoIP and SmartATA.”
But in addressing the T.38 issue, providers will then have to deal with more G711 pass-through invites which can be problematic as well. Commetrex’s solution makes “every multipage fax look like a one page fax,” and addresses that issue.
Smart ATA is also the first product on the market that features V.34 support, which Coffee stated in a recent article for TMC, is questioned since “no other ATAs and gateways support V.34.” Yet, someone has to be the leader, no? Commetrex has certainly positioned itself as the pioneer in this regard. Check out more from Coffee at ITEXPO here in his interview with Linask.
Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.
Edited by Carrie Schmelkin