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July 07, 2009 Hosted Exchange

By Jessica Kostek, TMCnet Channel Editor

Clearly, for businesses of all sizes, e-mail has emerged as a critical application that drives productivity, collaboration and corporate success.
It’s difficult to envision an office or business running without it, and that’s exactly why Microsoft (News - Alert) Exchange Server plays an important role in the most profitable businesses. Unfortunately, it has traditionally been only big businesses with big budgets who could take advantage of Microsoft Exchange Server’s benefits due to the significant cost.

For SMBs seeking to boost productivity with an enterprise-class messaging solution but who may not have sufficient funds in this down economy, a hosted Microsoft Exchange Server provider may be well worth contacting.
According to one hosted Exchange provider – Burlington, Mass.-based, “As a small or mid-sized business, it is important to look for a reliable and reputable hosted Exchange provider to ensure data security, scalability and guaranteed uptime which will help take your business to the next level of productivity and growth.”
But what are the advantages of using Microsoft Exchange as a hosted service? Like other SaaS (News - Alert)-based solutions, outsourcing e-mail communication to a hosted Exchange provider as opposed to deploying Microsoft Exchange in-house can save companies tens of thousands of dollars in costs, including the purchase of new hardware and software, maintenance support contracts, storage costs, hiring and training new personnel, ongoing administration and maintenance costs and system monitoring, including anti-virus and anti-spam filtering.
With a hosted Exchange provider, a company could be up and running with the latest version of Microsoft Exchange Server in minutes. (Consider that it could take weeks or months to implement an in-house solution.)
That’s peace of mind, with an enterprise-class infrastructure that delivers access to e-mail, calendars, contacts and task from any location at any time and increases corporate productivity from the start, and for what we would consider a small monthly fee. With 24 x 7 monitoring and proactive maintenance of Microsoft Exchange Servers,’s (News - Alert) service takes the burden of email management off businesses of all sizes and industries, enabling them to focus on their primary goal of increasing revenue. 
And it’s worth looking closer at what offers with its hosted Exchange service.
Features include:
  • Live 24 x 7 technical support via online chat, phone and e-mail. The technical support experts are employees and are all based at the company’s corporate headquarters in the United States.
  • customers can have mailbox sizes up to 15GB.
  • Both shared and dedicated server options are available with a 99.9 percent uptime guarantee on shared servers and a 100 percent uptime guarantee on dedicated servers.
  • Policy-based controls on dedicated servers enable settings on groups of users to be changed collectively with one action.
  • Two-way wireless synchronization with's Hosted Exchange Mobile Services to access all emails, calendars, contacts and tasks on a BlackBerry (News - Alert), iPhone, Palm Pre or other popular Smartphone.
  • Fully automated, self service BlackBerry provisioning and troubleshooting via the online control panel.
  • Outlook setup tool can be downloaded once and used by all users.
  • Daily backups and 24x7 server monitoring and maintenance provided.
The company uses Internap’s (News - Alert) Tier-4 data center and its “Performance IP” service which reduces latency and routes customer data over redundant, high-speed backbones to provide faster delivery of e-mails around the world. It also uses the Microsoft HMC platform – the only platform design, tested and approved by Microsoft for Exchange Server hosting.
A 30-day no obligation trial is available to test drive the full set of hosted Exchange Server features and functionality from, a Microsoft Gold Certified Partner, and Microsoft’s 2008 Hosting Partner of the Year.
“Uptime and the ability to communicate from anywhere at any time have always been of primary importance to SMBs,” company officials said. “Our hosted Microsoft Exchange Server service enables even the smallest businesses just starting out to take advantage of big business tools and reap immediate and significant benefits.”
For more information about check out their Web site or their Hosted Exchange channel here on TMCnet.

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Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.

Edited by Michael Dinan

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