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Thinking Phone Networks Inks Distribution Agreement with Televersal

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Thinking Phone Networks Inks Distribution Agreement with Televersal

 
November 19, 2013

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  By Jayashree Adkoli, TMCnet Contributor

Looking to further expand its European operations, Televersal, a value added unified communications solutions distributor in the Benelux region, has signed a distribution agreement with Thinking Phone (News - Alert) Networks, a company facilitating enterprises, wholesalers, and channel partners to deploy cloud UC services.


Under the terms of this agreement, Televersal will now be able to offer Thinking Phone Networks’ ThinkingSuite unified communications as a service (UCaaS) solution to its enterprise clients.

According to Thinking Phone Networks, its UCaaS platform ThinkingSuite combines powerful mobility-enabled and analytics-driven communications services and third-party application integration over an open platform. Designed for next generation enterprise requirements, it provides voice, video, presence/IM, contact center, and conferencing services on a single platform.

The platform features a powerful business intelligence environment, the company explains, and has the capability to broaden workforce optimization to all areas of the enterprise, including mobile knowledge workers and those in remote global locations.

This cloud analytics capability aims to deliver at-a-glance insight into workforce behavior and activities. Consequently, enterprises leveraging this solution will be able to address human latency issues and also enhance corporate best practice efforts to their competitive advantage.

In addition, Thinking Phone Networks’ UCaaS solution also supports ready integration of third-party, off-the-shelf and “home grown” business applications such as customer relationship management (CRM) and enterprise resource planning (ERP). Furthermore, the ThinkingSuite platform allows distribution partners, such as Televersal, to easily implement and scale differentiated cloud UC services.

“Televersal is recognized as a premier communications solutions provider in Benelux with a significant track record of providing leading-edge solutions to customers,” said Ronald Rubens, vice president, Europe, Middle-East & Africa, Thinking Phone Networks, in a statement. “In offering the ThinkingSuite solution, Televersal can assist its resellers to begin selling a highly cost-effective cloud solution that can significantly impact workforce collaboration, streamline processes, and lower costs.”

Rob Roode, managing director, Televersal, added, “Through the cooperation between our two companies, a unique platform becomes available with a complete set of tools for channel partners, such as billing, support and analytical capabilities. In addition, over and above the powerful standard features of the ThinkingSuite platform, Televersal is planning to offer integration services to its resellers – through its software and professional services organization Pridis. It is our ambition to become Europe’s largest distributor of the Thinking Phone Networks solution, complemented with our ability to offer a wide range of hardware components.”

 

 


Edited by Blaise McNamee

 

 

 

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