Visiongain (News - Alert) has put together a new report which the company claims shows that more and more people are using mobile Voice over Internet Protocol (VoIP). The company claims that there are a couple of specific reasons for this recent uptick with the main one being that regular VoIP is also continuing to see a resurgence after almost being left for dead just a few years ago.
There also seems to be more interest in mobile VoIP because of the number of devices that now support it and increasingly high wireless contracts are helping as well. More iPhone and Android (News - Alert) users are turning to mobile VoIP services whenever they can instead of using their 3G or 4G networks.
The report, which was done in cooperation with FirstSign, also says that while VoIP and mobile VoIP are seeing a rise in popularity, the field is actually at a bit of a crossroads. Part of the problem is that while people are looking to take up even more mobile VoIP devices and applications, Internet providers are starting to do a bit more throttling of their customers, making it hard to get enough bandwidth for it to be worth using their Wi-Fi or wired Internet connections for that purpose.
There is also the matter of text messages and long distance phone calls. While most cellular providers allow for free long distance inside their home country, international users have found that VoIP is a better service when it comes to calling outside their home country. That is another issue Internet providers are going to have to reckon with, when it comes to deciding how they are going to deal and adjust to what their customers want and how they are using their connections.
FirstSign believes that these kinds of reports will actually show providers that they should not try and throttle as much. The report shows that customers are looking for lower cost or even free services and that trying to limit their access to VoIP and mobile VoIP would simply create a backlash.
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Edited by Brooke Neuman