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VoIP is Great, but Mobile VoIP is Even Better

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November 14, 2013

VoIP is Great, but Mobile VoIP is Even Better

By Susan J. Campbell, TMCnet Contributing Editor

Telephone systems are a vital part of any successful business. You have to have the tools to stay in touch with colleagues, customers and partners. But if you simply put in a robust system and leave it alone for a few years, you’re likely losing efficiency and paying too much to stay connected.

These two reasons are why a number of businesses are turning to Voice over Internet Protocol (VoIP). It offers a streamlined approach to communications and if the system is managed offsite by a proven vendor, the stress associated with maintaining the system goes away. If the system doesn’t support mobile VoIP, however, the full intended benefits may be out of reach.

To realize the intended benefits, VoIP routes calls through the existing Internet connection, avoiding the traditional phone lines installed more than a century ago. VoIP has been available for a few years now, yet it is only in recent months that enough bandwidth has become available to push more businesses toward VoIP instead of traditional telephony.

A recent press release highlighted some of the benefits associated with VoIP, including hyper-efficient call routing. Where traditional landlines could only handle one call at a time and the entire bandwidth was consumed even if both parties were silent, VoIP only sends data when there is data to actually send. Plus, this data is in small data packets which take up very little bandwidth, resulting in much lower phone bills.

Unlimited local and long distance calling is one of the clear benefits to VoIP, but it is also one of the key reasons mobile professionals are turning to mobile VoIP. These users can easily avoid the additional charges to their mobile plans if they can leverage applications across available bandwidth. This is especially helpful when traveling overseas where roaming charges and international rates can quickly kill the budget.

The calling features available with a VoIP connection, both in the office and on the road, are a clear perk for this online communications option. The traditional landline would offer many of the same perks, for an added fee. With VoIP, users enjoy access to a wide range of features without adding to the monthly cost.

Finally, a reduction in the amount of hardware needed to support communications is a clear advantage for VoIP. Businesses can keep the infrastructure, servers and IP-PBX (News - Alert) in-house and manage it themselves, or pay a vendor to do all of that for them. If mobile VoIP is also in use, the administration and management of the technology extends beyond the standard approach and could put more pressure on internal staff to stay current. Leveraging a proven partner may be a smart move in this space.

As communications remain an important focus for all companies and mobility demand continues to grow, implementing a VoIP system that also supports mobile VoIP is a great next step towards efficiency and low cost connections.

Edited by Stefania Viscusi

Technology Marketing Corporation

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