As the number of traditional phone systems being used by businesses continues to drop, many are turning to VoIP
as a way to streamline their communications.
VoIP (Voice over Internet Protocol) is especially popular in today's work environments because it brings together voice and data networks and reduces cost while also increasing efficiency.
To help businesses in the market for new phone systems to understand factors that are driving the adoption of VoIP technology, VendorGuru.com, a Web site tailored to professionals that researches and evaluates the most respected telephony vendors and systems so professionals aren’t losing valuable time and money searching for the right answer, offers a whitepaper, "Switch to VOIP for All the Right Reasons."
For businesses of all sizes, switching phone systems to VoIP offers improvements in performance, cost, communications and handling.
The first benefit addressed in the whitepaper, "Cut Costs
" is important to businesses as they continually seek ROI and a way to lower costly long-distance bills. Also, a VoIP phone system makes it possible reduce cell phone costs since calls can be routed to mobile IP
phones or laptops at any location.
The next benefit, "Integration," includes increased productivity gained by integrating phone, email, fax, video, and web conferencing and data applications into a single network.
Advanced Call Handling makes its way onto the list next, making advanced call center capabilities available to not only the enterprise any longer.
"VoIP call center features allow users to control how calls are handled using a simple Web interface," notes the whitepaper.
Next on the list is the benefit of "Mobility". A VoIP phone system promotes productivity as businesses are able to keep their workforce connected even while they're on the go.
Also, a benefit of switching to a VoIP phone system is the ability to have "Real-time Conferencing". As today's businesses become more and more conscious of their environmental responsibilities and the cost savings of reduced travel, conferencing sessions make possible productive meetings and have the ability to incorporate data sharing and even video communications.
From the benefits outlined in the VendorGuru.com whitepaper, it can be seen that VoIP phone systems offer more than just cost savings and have become an essential tool as they help businesses adapt to changing business needs.
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.