When First Tuesday in November (FTIN), a provider of technology for delivering votes on Election Day, needed to up the chances of their customers getting to the polls to vote, they turned to Vocalocity (News - Alert) for their Internet Phone service.
The combination of FTIN's real-time voter tracking information and a reliable phone system, VocalocityPBX, empowered political campaign staffers to call more potential voters and get them to the polls to vote. As a result, FTIN customers won 90 percent of the elections.
According to a customer success story, the implementation of the Vocalocity phone system helped to ensure that on Election Day, phone conversations were delivered in a timely manner to the right constituents.
"We required a service with a high level of reliability – one that was up to 99.9 percent of the time and could adjust with us depending on fluctuating call volumes," explained David Cerrone, principal, FTIN.
"The more effectively you can reach out to potential voters on election day, the better the chance they will vote."
Because FTIN was now using an Internet phone service, this meant they could call potential voters using a laptop or desktop, instead of having to purchase expensive equipment like traditional phones for each worker. And, to further increase the rate workers were able to contact voters, FTIN was also offered them Click to Call to quickly connect with constituents instead of having to manually dialer each caller.
"Ultimately, Vocalocity had the right had the right solution at the right price, and that solution quickly and easily integrated with out product," said Cerrone.
"Vocalocity's Internet phone solution helps us to empower campaign workers to effortlessly and rapidly make calls that are a difference maker in elections."
For more, check out the Vocalocity case study on VendorGuru.com
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.