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Finding a Phone System In Your Size

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Phone Systems Featured Article

September 03, 2008

Finding a Phone System In Your Size

By Stefania Viscusi, Assignment Desk Editor

When it comes to business communications, phone systems are a "must have" item. Advanced communications capabilities have improved the way businesses are run, how business is conducted and how businesses achieve their goals. But not all phone systems are one-size-fits-all.

To guarantee your company gets a phone system to best suit its needs, it's important to understand key phone system features and functions as well as the issues and costs involved with implementing a new business phone system. has done research on hundreds of phone systems, and helps businesses to determine which of the many available phone systems is right for them.
A recent white paper, "The Right Size and Shape: Match the Phone System to the Business," highlights the benefits new phone systems provide for the "amorphous nature of the modern business," including improved communications between the home office, employees and customers.
With key features like “Follow-me” call switching it's possible for clients to have a single contact number regardless of where the employee is located. Also, virtual phone numbers allow the business to project a local presence in several locations using area codes fed into one centralized number.
Gaining a better understanding of VoIP and the difference between hosted and on-premise solutions as well as other phone systems options can help to narrow down a fit.
Not only is it necessary to understand technological aspects of the new phone systems when making a selection but, also the size and goals of your specific business should play a major role in your final choice.
While small businesses may find more benefit in a phone system that requires minimal in-house reliance or expertise and low fixed costs, a larger business will need to focus on usage costs and scalability, among other features.
With a number of vendors offering solutions to meet the needs and requirements of businesses of all sizes, it's important to shop around and choose the vendor that truly fits your businesses needs.
For more, check out the Phone Systems channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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