In a bid to enhance their line of Enhanced Voice Applications (EVA), Aizan Technologies has chosen speech technology provider Loquendo (News - Alert) for their automated speech recognition and technologies which help create the ultimate in speech-enabled applications.
As per the partnership, Loquendo will provide their ASR and TTS technologies to Aizan Technologies—allowing them to provide their expanding worldwide client base with reduced wait times and improved caller interaction via increased information dissemination and comprehension across multiple enhanced voice applications.
With Loquendo ASR, a speaker-independent speech recognition engine, it is possible to recognize large scale vocabulary continuous speech, even in challenging environments.
Loquendo TTS offers Gilded TTS, an emotional component that provides lifelike, natural-sounding synthetic speech.
The partnership with Loquendo and other technology and service organizations, Aizan is increasingly expanding their hosted voice solutions business and offering best of breed applications for medium and large enterprises.
“As one of the leading hosted IVR
providers in North America, our focus on developing technologies that are better, faster and smarter is a driving force in the organization,” commented Sean Morris, Aizan’s CEO in a statement to the press.
“We were looking for best of breed technologies to improve our applications and be plugged into our proprietary Enhanced Voice Application (EVA) platform. Loquendo’s text-to-speech engine offers all the functionality, capabilities and customer ease of use we require. Additionally, Loquendo’s MRCP 2.0 compliance ensured a long-term partnership could be established and is guaranteed to meet the demands of future applications.”
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