In a bid to improve the speech offerings included in their carrier class OmniVox3D (SIP) Application Server, APEX Voice Communications has announced a new partnership with speech technologies provider Loquendo (News - Alert).
As per the partnership, Loquendo will be providing its Automated Speech Recognition (ASR) and Text-to-Speech (TTS) technologies so that APEX’s customers can create faster, better speech enabled-services.
With the inclusion of Loquendo’s speech technologies, the company is able to offer Network Operators, VARs, and Value Added Service providers more functionality and choices for creating speech-enabled services like voice activated dialing, directory assistance, voice commerce, and more.
Loquendo’s TTS technologies offer natural sounding voices than are able to read any kind of dynamic data and prompts and that are expressive with pronunciation accuracy, natural timbre and intonation so that they sound as lifelike as possible.
Also, the company’s ASR technology makes it possible to reliably recognize continuous speech even in noisy environments – improving the overall experience for users.
Loquendo’s offerings are currently available in 26 languages and 62 voices, with new members to the family of voices continuously being introduced.
OmniVox3D is a core component of the APEX’s Service Delivery Platform and along with other offerings from APEX like the OmniView Service Creation Environment and OAM&P Console, it is possible to deliver reliable, scalable and flexible voice, video and data services across multiple networks.
"The integration of Loquendo technologies enhances the speech capabilities of OmniVox3D, further expanding its application reach," said Elhum Vahdat, Executive Vice President of APEX Voice Communications (News - Alert).
"Our customers can easily create automated voice services that are accurate, natural and expressive, and as a recognized market leader, Loquendo has what it takes to keep customer satisfaction high, while reducing costs."
Loquendo’s speech technologies were also recently chosen by Raytheon (News - Alert) Company, a provider of technology solutions for the defense, homeland security and other government markets to be integrated with the Voice Security Library (LVSL) in the company’s Redwolf Collection System.
The Loquendo LVSL offering further improves the investigative process by filtering data and identifying voices, languages and the gender of a speaker so that intelligence agencies no longer need to take a number of recordings to uncover data.
In addition, Lyrix, a provider of speech-enabled collaboration solutions for large and distributed enterprises, recently picked Loquendo’s ASR and TTS technologies to improve the functionality of their Mobiso service including a better speech assisted directory and an overall improved user experience.
APEX Voice Communications also recently celebrated their 20th anniversary with a special logo defining the company's two decades of success and what the company deems to be the secret to their success: Experience, Stability and Vision.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Stefania Viscusi