Converging voice onto data networks is no small task – yet companies everywhere are transitioning to VoIP, IMS and Unified Communications (News - Alert) to cut communications costs and boost employee productivity.
As such, companies must ensure that IT staff members are trained and up-to-date with the newest IP communications technologies. As many are discovering, industry certification programs help ensure that IT staff have a proper foundation for deploying, managing, monitoring and troubleshooting these new technologies.
The Convergence (News - Alert) Technologies Professional certification program is the official certification of the Telecommunications Industry Association (TIA). Companies that endorse and use CTP include Avaya, Mitel, Nortel, Toshiba, Iwatsu (News - Alert) and others. These vendors also contribute to, and guide the direction of, the program through the CTP Certification Advisory Council.
Individuals can take the CTP exam to demonstrate their knowledge of technologies and best practices including codecs, network planning, troubleshooting, and providing quality video and voice over data networks. But the exam is quite rigorous. Those who take it must demonstrate professional-level knowledge in data networking, telephony networking and convergence networking. They also must have 18 to 24 months of experience in each of these areas, in order to have a reasonable chance at passing the exam. As such, proper, hands-on training is required.
The RCCSP Professional Education Alliance offers a telecom training course that prepares IT staff for the CTP exam. In its Convergence Technologies Professional training course, participants learn the fundamentals of data networking, telephony networking, and convergence technologies. The course -- which is available at different venues throughout the year -- also prepares participants for the CTP exam, using only official CTP training materials. It is ideal for field technicians, voice and telephony technicians, networking administrators, systems engineers, data communications technicians, technical sales and marketing professionals, and telephony professionals who need data.
Participants receive the official CTP Study Guide; official CTP online assessments; and a voucher for the TT0-201 CTP exam. The course covers networking models and topologies; network operating systems; key networking protocols; the basics of LANs and WANs; wireless network technologies; Internet addressing; TCP/IP troubleshooting; common telephony standards; analog and digital signaling; standards agencies in the telecommunications industry; functions of gatekeepers and gateways; and the QoS technologies used in converged networks.
For more information, including a course schedule, click here.
Patrick Barnard is a contributing writer for TMCnet. To read more of Patrick’s articles, please visit his columnist page.
Edited by Michael Dinan