For many organizations, determining the right tools they need in today's digital ecosystem can be an extensive process. The founder and president of Smart Selling Tools, Nancy Nardin, brought her 30 years of experience working with the largest high-tech, and telecom firms in the country to establish an analyst and consulting firm specializing in sales productivity and sales performance improvement by using smart sales tools. This includes reports that highlight vendors who excel in their particular field, which is what the annual Top Sales Tools list does. And for the fifth consecutive year, VanillaSoft has been included in the list. It was chosen in the Sales Prospecting and Communication category, highlighting increased call productivity, a shortened lead response time and an improvement in follow-up persistence with its software.
VanillaSoft is a provider of management software and CRM solutions for phone sales. These solutions have been designed to help inside sales teams be more productive with best in class progressive dialing, queue-based lead routing, call recording, logical branch scripting, VoIP and more. According to the company, users that deploy the solution the company provides experience 30 to 100 percent growth in productivity in industries across different verticals, including banking and finance, education, insurance, manufacturing and others.
Top Sales Tools of the Year Guide weeds through hundreds of sales tools across different categories to help salespeople convert more calls into appointments, alert salespeople to who is most likely to buy right now and handle inbound leads fast and effectively by finding the solutions that will help the organization.
From a total of 44 software companies, VanillaSoft was selected for the technology it provides in the Sales Prospecting and Communication category. The company's one-click calling and auto-dialing features improve call productivity for salespeople because they don't have to perform these repetitive tasks throughout the day, which can take a lot of time.
VanilllSoft has auto-dialing features that make more calls with fewer mistakes to improve call productivity. This includes Progressive Dialing, which displays the phone number of a contact that is being nurtured on the screen and automatically dials the number. According to the company, this removes dead time from the calling process and increases productivity.
The other feature is Preview Dialing. This allows the sales professional to look at the contact information before he or she makes the call, and once the information is verified, a single click connects to the customer.
“Technology should be a strategic initiative that supports your sales process and sales improvement goals,” said Founder and President of Smart Selling Tools, Nancy Nardin.
Edited by Alicia Young