Comverse (News - Alert) has announced that Alltel Wireless, has extended its five-year managed services contract with Comverse to operate and support its real-time billing environment for prepaid subscribers. The deal is an extension of an existing agreement to manage the complete system operations and maintenance of Alltel’s (News - Alert) Real Time Billing solution.
According to Jeff Fox, Chief Operating Officer of Alltel Wireless, “We selected Comverse Real-Time Billing Solution due to its powerful marketing features, which enable us to respond to our customers with the right offer at the right moment. With Comverse taking care of the operations, we are able to focus on bringing high-quality mobile communications services to our subscribers.”
Comverse’s Real-Time Billing solution allows Alltel to enter new markets, and increase long-term subscriber loyalty by taking advantage of all the platform has to offer. Alltel can foster a tighter personal relationship with their prepaid subscribers and encourage the uptake of value-added services by leveraging real-time marketing and account management capabilities.
Said Ramesh Barasia, President of Comverse Americas, “The new agreement with Alltel demonstrates our commitment to build long-term, strategic relationships with our top clients. Comverse is creating an adaptive infrastructure that offers greater business agility and a reliable, flexible, cost-effective solution that will help Alltel to be even more competitive.”
Greg Galitzine is editorial director of TMCnet. To read more of Greg’s articles, please visit his columnist page.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users.
Today’s featured White Paper (News - Alert) is titled Convergence in Telecommunication, brought to you by Comarch (News - Alert).