Video conferencing has gained in popularity throughout various markets as organizations have discovered the cost benefits and time saving advantages of conducting meetings and training sessions through the Internet with video access instead of traveling to a remote destination.
SightSpeed (News - Alert) is one of those innovative companies that have launched a variety of video conferencing options to meet the diverse needs of the marketplace. The company rose to the occasion to meet the needs of one specific individual as he pursued his activities as an executive coach and licensed clinical counselor.
Running his sole-proprietor firm, Focal Point Consulting, LLC, in Princeton, N.J., Robert Patraw considered himself to be a tech maven and was advised to give SightSpeed a try. As a result of the effect of the personal video-communication service, Patraw is now redesigning his business around the use of SightSpeed.
“Because of the nature of my executive clients, I have long been familiar with large-scale video-conferencing systems that required dedicated rooms and dedicated staffs to maintain them,” Patraw explained.
“I thought wouldn’t it be great if something came along for the individual user that was full-motion, full-color video. I’ve been waiting for a number of years for a high-quality service like SightSpeed, so based on my former client’s recommendation I began using it. I very quickly got on board with the paid version and SightSpeed has worked out fantastic for me.”
Patraw has since commissioned a company to build a website for his business. As a result of SightSpeed’s performance and capabilities, Patraw is able to completely redesigning his approach to his clients. He noted that he typically uses SightSpeed at least 2-3 times a week to conduct his executive coaching consultations.
The ability to interact live via video with clients, and to use the DVD-recording capability helps to leave a lasting video record of the feedback session. Patraw considers this to be invaluable to his clients.
“If one of my clients says ‘I really need to talk to you today,’ SightSpeed’s flexibility and quality is really of tremendous value to a coach like me,” Patraw says.
“Early in the coaching process, an in-person face-to-face meeting is definitely something my clients want and I want,” Patraw says. “After that, SightSpeed is a close second choice; a voice phone call is a distant third.”
Like many mobile professionals, Patraw can easily lose several days driving. Those are hours that are not generating revenue, and therefore cutting into Patraw’s profit potential. By using the SightSpeed solution, he can instead turn those hours into productivity, while also lowering costs for his clients.
Patraw has also recognized the benefits that SightSpeed can offer outside of business. He views it as an invaluable tool for anyone seeking to improve the quality of relationships. “There are a lot of quality-of-life applications I’d like to see come about as a result of people using SightSpeed,” he says. “I enjoy technology and I enjoy what these guys are doing.”
For more, check out the Video Conferencing channel on TMCnet.
Susan J. Campbell is a contributing editor for TMC (News - Alert) and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page.