November 10, 2009
Phone.com Touts the Value of Virtual Office Number Porting
By Amy Tierney, TMCnet Web Editor
It’s not easy to give up something you love – especially when it concerns your phone number. Businesses often have to sacrifice their numbers when they are looking for a new, affordable phone service.
But Phone.com, a Livingston, N.J.-based company, has some good news. Companies can keep their phone number and transfer it to Phone (News - Alert) (News - Alert).com. It’s all part of the firm’s local number porting service.
With the technology, users still own their phone number - just as if they were switching cell phone companies. Users just have to get a new number for their original phone, unless they eliminate their existing service completely.
Local number porting lets companies can take advantage of Phone.com’s (News - Alert) Virtual Office features, such as voicemail, free international calling to popular destinations, fax sending, call routing, call recording, caller-ID routing and SMS voicemail notification. Voicemail transcription is also available for a small additional fee, as are other upgrades. Prices and plans range from $4.88 to $18.88 a month.
And the benefits are endless. Phone.com’s local number porting service gives home-based business users a professional appearance. Callers won’t know where their calls are being answered. Companies can also direct incoming calls from important clients to reach employees at any time.
What’s more, companies can set up a schedule to forward all calls received after a specific time straight to voicemail. For example, if there is a new baby in the house, Phone.com’s porting service is ideal, company officials said. In addition, users have a back-up to check customer voicemail messages as e-mail messages through the service.
Here’s how it works: companies transfer a cell phone number to Phone.com. To keep the cell phone service active, businesses must request a new number from their cell phone provider. With Phone.com, calls will be direct to a cell phone and other phone companies designate. Businesses that sign up for the service pay Phone.com for its extended phone features, as well as their cell phone provider.
Another benefit of Phone.com’s Virtual Office is that clients can call one general number no matter how many devices companies own. Organizations looking to transfer their existing number must complete a letter of authorization form.
For more about local number porting, visit Phone.com’s Web site or check out its Virtual Office channel on TMCnet.
Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.
Edited by Amy Tierney
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