Virtual Office Featured Article

FrontSpin Selects Voxbone to Improve Sales Calls

May 25, 2017
By Michael Guta, Contributing Writer

Digital technology provides more options when it comes to communications, but voice is still preferred by the vast majority of people when it comes to business interactions. For sales representatives, voice calls deliver a personal touch prospects and customers can appreciate. As a company providing solutions for improving the sales efforts, the new partnership FrontSpin has formed with Voxbone (News - Alert) is going to give the company international telephony support so users can make voice for sales calls with numbers that can be provisioned on a global scale.

FrontSpin specializes in sales communication solutions by bringing together the tools sales professionals use in a single easy-to-use platform. Using cloud technology and SaaS (News - Alert) delivery models, the company provides solutions that help sales representatives engage with prospects and customers more effectively to accelerate sales and close more deals. With global organizations using the company's solution, FrontSpin was in search of a communications platform that would allow its users to make voice calls reliably and cost-effectively.

"FrontSpin is leading the evolution of sales communications, and so we needed to choose the most flexible and reliable service possible for our built-in telephony. Voxbone was a clear choice among leading API comms providers and will support us in our mission to enable customers around the world to exceed their sales goals multiple times over," said FrontSpin CEO Mansour Salame (News - Alert).

In choosing Voxbone as a partner to make this possible, FrontSpin is now part of an organization that has presence in more than 60 countries and 9,000 cities around the world with local virtual numbers and SMS services, on demand and via API.

The Voxbone Infrastructure as a Service (IaaS) platform allows cloud communications providers, international carriers and enterprise contact centers of any size to extend their voice networks on demand. This includes global brands such as Skype, Zoom, Orange Business Services (News - Alert), Deutsche Telekom, Telefónica, 8x8, InContact and many others.

"FrontSpin is taking sales calls and putting them into high gear. It’s an exciting opportunity to be a part of, and Voxbone is thrilled to be the number one choice for an API comms provider. Voxbone is the perfect match for FrontSpin to help its users to scale their businesses faster and in every corner of the world," said Voxbone CEO Itay Rosenfeld.

Voxbone has inbound SIP trunks and DID numbers with global availability with self-owned licenses, telephone number ranges and network infrastructure which allows the company end-to-end control over its services. For organizations that want high availability and reliability, this type of control is essential.

The management portal and API gives users real-time automated ordering, number portability support and millions of pre-tested numbers in stock. FrontSpin customers can now make sales calls with local number portability for thousands of cities around the world as well as SMS, T.38, fax-to-email support, and access to local emergency centers.

Edited by Maurice Nagle

View All