The introduction of VoIP-based communication solutions has helped create new opportunities for sales teams and multi-level marketing (MLM) companies. No longer do organizations or individual sales people need to struggle with the time consuming process of pounding out hundreds of phone calls to follow up on their leads, conduct surveys or update their contacts on important events.
With voice broadcast solutions from VoIP provider CallFire, companies can quickly record a single message and easily upload it to their phone list. Sales teams and multi-level marketers can schedule a date and time for the initiative and then sit back and watch CallFire place thousands of phone calls to a pre-determined list of recipients. The voice broadcast service can be programmed to leave messages on answering machines, relay important information to customers who happen to pick up the call, or both. The hosted solution can place more than 50 calls-per-minute.
The service also allows sales teams and MLMs to create Press-1 campaigns, which give recipients the option to tap a button on their phone and immediately be connected to a waiting representative. This way, sales and marketing personnel can sit back and wait for their phone to ring with new business.
Best of all, there are no startup costs, set-up fees or contracts of any kind. Users are only required to pay 3.5 cents per minute – no matter how much or how little they dial.
In addition to the voice broadcast solution, CallFire provides a number of other VoIP-based services for teams and MLMs. These solutions include the company's auto dialer system, which calls a predetermined list of leads and notifies representatives as soon as they are on with a live customer. If no one picks up, the auto dialer will leave a message for the agent.
This way, sales teams and MLMs don't need to waste time manually dialing numbers and trolling through busy signals or bad phone numbers. These solutions can increase dialing efficiency by 20-30 percent.
CallFire also provides Hosted IVR solutions for building phone trees as well as a Call Tracking service, which helps optimize marketing budgets.
Beecher Tuttle is a TMCnet contributor. He has extensive experience writing and editing for print publications and online news websites. He has specialized in a variety of industries, including health care technology, politics and education. To read more of his articles, please visit his columnist page.
Edited by Jamie Epstein