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Voice over IP Benefits for Small Businesses

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November 20, 2009

Voice over IP Benefits for Small Businesses

By Stefania Viscusi, Assignment Desk Editor

Small businesses have achieved a number of communications advancements thanks to Voice over IP technology and the ability to make low cost calls.

A top benefit of Voice over IP that small businesses cite is the flexibility offered by IP communications including the ability to travel with an IP phone and plug it into any data connection to make and receive the same low cost calls regardless of a users location. For employees that must travel this can be used in a hotel room or leveraging a bookstores wireless hotspot, without having to pay costly long distance fees.

Even for callers dialing into the business phone extension, intelligent call routing abilities included with Voice over IP automatically transfer calls to the traveler’s device, so there is never a missed business opportunity.

Small businesses that once lacked the ability to perform these advanced phone system functions now have all of the features their larger competitors could only afford – allowing them to appear larger and more professional – and succeed in the competitive market.

For more, check out the Voice over IP channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Stefania Viscusi

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