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Automating Communications Applications Using Voice Peering

TMCnews Featured Article

February 07, 2008

Automating Communications Applications Using Voice Peering

By Mae Kowalke, TMCnet Contributor

Mashups, or the combination of features from two or more communications/collaboration applications, are becoming more and more popular. Many such mashups involve IP-based voice, aka VoIP.

VoIP is one type of application that relies on end-to-end IP communication—where traffic is routed solely in the IP domain, bypassing public telephone networks completely. Telepresence (News - Alert) and SIP video are two other IP-only applications.
Interconnecting telephony applications with IP networks is a somewhat complex task that may prove quite challenging to service providers. This is because working exclusively in the IP domain usually requires managing a variety of different networks, including leased-lines and the public Internet.
The provisioning of connection and the synchronizing of routing information (phone numbers, IP addresses, domain names, etc.) is potentially very time-consuming. That’s especially true when much of this work is done manually.
There is a way, however, to automate much of this process. It’s called voice peering, and Stealth Communications (News - Alert) has taken the lead in this field with its Voice Peering Fabric (VPF). The VPF (News - Alert) offers a automated method of interconnecting networks and applications without ever leaving the IP domain.
ENUM and SRV registry services built into the VPF function as centralized registries of phone numbers and domain information. This enables companies participating in voice peering to exchange traffic on a peer-to-peer, multi-lateral basis.
These registries significantly reduce the footwork needed to facilitate routing of phone calls, multimedia streams, SMS/MMS, messaging and other types of traffic. In other words, they introduce a much needed dose of automation.
To learn more about the benefits of the VPF, please visit the Voice Peering channel on TMCnet, brought to you by Stealth Communications.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users. Today’s featured white paper is Call Center First Call Resolution Guide, brought to you by Enkata.

Mae Kowalke is an associate editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here.

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