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VoIP Phone Systems Article


September 01, 2006

Allworx 2006 Achievements: Investments, New Products, Executive Appointments

By Mae Kowalke, TMCnet Associate Editor

Allworx, a company that specializes in next-generation telephony solutions for small and medium-sized businesses (SMBs), has been very busy this year announcing new products, obtaining investments, and growing its team with new executive appointments.
This article presents a summary of the company’s achievements during the eight months of 2006.
The Allworx 10x office communications system received a Product of the Year 2005 award from Internet Telephony Magazine. The system, which integrates different communications platforms (VoIP, PC network, messaging, etc.) into a single server, is designed specifically for SMBs with less than 100 employees per site.
“The Allworx 10x system has been reflective of and instrumental in the explosive growth of VoIP and the larger IP telephony industry this past year,” said Rich Tehrani, Editor-in-Chief of Internet Telephony, in a statement at the time.
Also in January, Allworx announced an upgrade to the 10x system with the addition of new features designed to simplify the use of key system-like capabilities, increase efficiency, expand integration with Internet service providers, and enable interoperability with the SIPConnect standard.
“The enhancements we've added build upon a series of improvements that were incorporated into the system in 2005, and permit the highly efficient integration of the Allworx 10X system with virtually any infrastructure a business might use today,” said George Daddis, Jr., CEO and President of Allworx’s parent company, InSciTek Microsystems, Inc., in a statement.
Daddis added: “Small and medium-sized businesses need a simple, turnkey office system that provides all of the information and communications capabilities that the big companies enjoy - but without the cost or IT support - and the Allworx 10X meets that need.”
The shortest month of the year brought important developments at InSciTek, Allworx’s parent company—it received $2 million investment from Enhanced Capital Partners, LLC.
Enhanced Capital’s funding brought total investment in the company to more than $16 million. InSciTek said in a press release that it planned to use some of the funding to bolster its Allworx product line.
“This latest round of funding further exemplifies the confidence investors have in our business model, in our growing product portfolio, in our technology and in our strategy for future growth,” Daddis said in a statement.
Allworx welcomed in the spring season by offering its Allworx 9112 office phone at a manufacturer’s suggested retail price (MSRP) of $249, representing a 30 percent reduction from its previous cost of $355.
In a press release at the time, Allworx noted that the price reduction made the product comparable to high-end traditional phones.
“Because of the wide market acceptance of our complete Allworx systems, we’ve been able to further reduce our overall costs, which we’re now passing onto small business customers,” InSciTek COO J. Thomas Elliott, said in a statement.
Also in March, Allworx introduced three new products. One of those was a new office phone—the Allworx 9102. The new phone, designed for SMBs, provides a robust yet affordable VoIP VoIP solution. It was priced at $225.
“Allworx's new 9102 office phone, along with our 9112 phone, represents a quantum leap in power, flexibility and capabilities that no other VoIP phones offer to small businesses - and at a lower cost,” Daddis said in a statement.
The second new product introduced was Allworx Call Assistant, a software application designed to provide SMBs with the benefits of enterprise attendant functions without having to purchase expensive hardware.
Allworx Call Assistant employs a seamless PC-based answering system operators can use to monitor the status of multiple phone lines simultaneously, pinpointing control over call traffic.
“Our new Call Assistant software bolsters Allworx’s cutting-edge VoIP solutions portfolio and brings the power of enterprise-attendant consoles directly to small businesses,” Daddis said in a statement.
He added: “With this solution, small businesses have another powerful reason to look to Allworx as the only supplier to SMB of affordable, state-of-the-art VoIP communications solutions that deliver unmatched ease of use and productivity.”
Finally, in March Allworx introduced the Allworx 6x system--new all-in-one VoIP and analog phone/communications solution, designed to be a full-featured replacement for traditional TDM systems.
For a 20-person location, Allworx 6x was introduced with a fully installed starting price of $500 per user.
“Small businesses have been reluctant to transition to VoIP technology because of the high cost of current systems, and because they don't want to give up critical phone features from their traditional (TDM) systems,” noted Daddis in a statement.
Daddis continued: “Our new Allworx 6x system is fully compatible with an organization's existing operations . This compatibility, coupled with our system's ease of use, allows complete installation in hours - not days - and eliminates the disruptions in operations and impacts to employee efficiency that often result from competitors’ installations.”
After the flurry of activity in March, Allworx’s next big news was announced as summer got underway. InSciTek received a $2 million investment from Cayuga Venture Fund—bringing total investment in the company to more than $18 million.
“This investment will enable us to develop and market a new generation of Allworx products – building on our current portfolio, which already offers the broadest feature set and the lowest installed cost of any VoIP solutions for small businesses,” Daddis said in a statement.
With summer winding down, the news at Allworx heated up again with the appointment of two new members of its executive team: Chris Hasenauer to the position of Chief Financial Officer and Tom Grinde to the position of Executive Vice President of Sales.
Of Hasenhauer, Daddis had this to say: “Chris’ financial management experience in our industry will help take Allworx to a new level, and I’m looking forward to working with him throughout our next phase of growth and beyond.”
Daddis also commented on Grinde’s appointment: “We’re thrilled to add Thomas to our sales organization, and his experience will strengthen our ability to implement the company mission of replacing all the aging key phone systems, commonly found in small businesses.”
Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page.


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