“HD is a natural step in VoIP evolution as user expectations evolve,” an official with a London-based developer of VoIP platform solutions told TMCnet in an interview.
According to Chris Oglaza, chief technology officer of VoIPSwitch, “As VoIP technology becomes more wide-spread, end users will expect it to act as a next generation service with many more functions than traditional telephony.”
“Quality of voice will be a part of this process,” Oglaza told TMC CEO Rich Tehrani (News - Alert) in an interview, printed in full below.
VoIPSwitch, a subsidiary of Voiceserve Inc., specializes in the development of high-quality, scalable and cost-efficient VoIP platform solutions for global telecommunications service providers.
During his interview with Tehrani, Oglaza also shared his thoughts on the current mobile market, the future of IP communications, and mobile VoIP.
Oglaza is also speaking at ITEXPO East 2010 during a session called “Mobile VoIP, Imagine the Possibilities,” to be held January 20, 2010 from 12:00-12:45pm
RT: Smartphones continue to rise, find their ways into offices and homes alike. Who will dominate that market and why?
CO: In the last two years, we have seen a tremendous global growth in iPhone (News - Alert) and RIM distribution and usage. The iPhone’s success included innovations that have since been duplicated by other manufacturers. Due to heavy competition though, it seems that iPhone is loosing its original momentum. Personally, I believe that the Android (News - Alert), which has an organized, user-friendly interface, has big potential and can replace both RIM and the iPhone and take a second position after Nokia.
RT: We hear more and more about high-definition voice features in IP communications products and services. What is going to drive wideband audio and HD VoIP into the mainstream market? How long will it take?
CO: As bandwidth is no more an issue, the need to stick with highly compressed codecs that compromise quality has been eliminated. HD is a natural step in VoIP evolution as users expectations evolve. And, as VoIP technology becomes more wide spread, end users will expect it to act as a next generation service with many more functions than “traditional” telephony and quality of voice will be a part of this process. This should not take long however, since most all of the major vendors have already implemented support for HD VoIP.
RT: We entered 2009 in a recession and now we’re seeing signs of the economy picking up. How did the slow economy affect demand for your products and services and what are you anticipating in 2010?
CO: We have not noticed any signs of a recession, as the growth and demand for VoIP software remains at very high levels.
RT: What are some of the areas of market growth in the next few years?
CO: Video over IP, including video on demand, and IPTV in heterogeneous networks, offered to remote users over the Internet, is anticipated to be an area for growth within the VoIP arena. In addition, these features being made available for mobile users, is expected in the near future.
RT: I understand you are speaking during ITEXPO East 2010 in Miami, to be held Jan. 20 to 22. Talk to us about your session or sessions. Who should attend and why?
CO: I will be focusing on obstacles current operators are possibly facing that can be resolved very simply via mobile VoIP. In addition, I will be speaking about how this market differs in various global regions and explain the differences. I will also elaborate on the trends and customers expectations and comment on the future of mobile VoIP services.
RT: Please give me one outrageous prediction pertaining to our markets for 2010.
CO: We expect a dramatic rise in demand for video services with continuous growth in IP-PBX (News - Alert) services, including video conferencing via the Web.
For more, check out the VoIPSwitch channel on TMCnet.
Learn more about VoIPSwitch at ITEXPO (News - Alert) East 2010, an event with an educational program that teaches resellers, enterprises, SMBs, and government agencies how to select IP-based voice, video, fax and unified communications to purchase or resell. ITEXPO will be held Jan. 20 to 22 in Miami. Listen to Chris Oglaza CTO of VoIPSwitch speak during “Mobile VoIP, Imagine the Possibilities,” to be held January 20, 2010 from 12:00-12:45pm. Don’t wait – register now. Also, be sure to visit Voiceserve/VoIPSwitch at booth #118 in the main exhibit hall.
Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi
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