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New York State Government Agency Chooses PAETEC to Deliver Voice Services

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September 02, 2009

New York State Government Agency Chooses PAETEC to Deliver Voice Services

By Stefania Viscusi, Assignment Desk Editor

Fairport, New York-based PAETEC Holding Corp., which provides data, voice, and Internet solutions to business-class customers nationwide, today said that it was chosen by a New York State government agency to deliver its core voice services.

The company will specifically offer the New York State Office of the Chief Information Officer/Office for Technology (CIO/OFT) over six million minutes per month of both local and long distance voice services for agencies on their network.
CIO/OFT, which offers support for over 90,000 users and 10,000 teleconferences per year, is expected realize 20 percent cost savings for the state - with approximately $370,000 saved annually over the next five years.
Officials with PAETEC (News - Alert) say New York State is the largest of the 42 states they serve and is home to 1,000 employees as well as the company’s corporate headquarters, which is located in the Rochester area. PAETEC also has offices in Buffalo, Syracuse, Albany, Westchester, Hudson Valley, Manhattan and Long Island
According to Dr. Melodie Mayberry-Stewart, New York State Chief Information Officer and Director of the Office for Technology, the current fiscal crisis has made it increasingly important for government agencies to improve efficiencies and reduce costs.
“PAETEC will enable the State of New York Office to demonstrate a significant cost savings while meeting the demands to deliver better core voice services to our customer agencies,” said Mayberry-Stewart.
PAETEC officials are currently exhibiting their solutions at booth #407 at ITEXPO West, the premiere IP Communications trade show for buyers and sellers of IP Communications products and services, featuring a robust conference program, keynotes by industry leaders and experts, and networking opportunities.
Yesterday, the company also announced its voice, data and equipment bundle offering, IP Simple Solutions, is available to a national audience where Dynamic IP voice service is available. This offering provides support for SIP Trunking, high-speed Internet and MPLS VPN nationwide, as well as the company’s IP PBX (News - Alert) and phones.

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Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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