Featured Article from Conferencing

InterCall Saves University of New Mexico Audio Conferencing Costs

By Frank Griffin
Contributing Writer

For institutions of higher learning, such as the University of New Mexico (UNM), conferencing and collaboration technologies have become important academic tools. Professors can now deliver lectures and make it available to students that may be enrolled anywhere in the world in real-time. This not only opens more opportunities for the school to increase its revenue, but it also allows students in other countries with limited learning institutions to receive world-class education. The conferencing technology from InterCall (News - Alert) implemented by UNM last year has been adopted by more departments, and the school as a whole is experiencing savings of more than 50 percent in related conferencing costs.

The flexibility of the InterCall platform allows the many different departments to use the technology as standalone services while it is under the UNM umbrella. Departments can manage their own conferencing directly with InterCall and pay for the services they use with PCard, Purchase Order (PO) or check. This ensures accurate billing for each user, while still getting direct support from InterCall and all of the features it provides, including international call-in capability, mobile app feature, reduced cost per minute and more.

When it comes to reliable audio conferencing solutions, the free applications that are available in the market place are not trusted by large organizations. Whether it is universities or large enterprises, the InterCall platform has been providing conferencing services around the world since 1991, with a 99.99 percent uptime and 24/7 operator support. The company serves 86 percent of Fortune 100 companies, with a total of more than 77,000 organizations around the world.

The InterCall conferencing and collaboration services are delivered through a software as a service (SaaS (News - Alert)) model, which gives users the flexibility to be on their mobile device, tablet, personal computer or VoIP connections. The audio conferencing service has more features that simplify managing conferences.

The reservationless and operation assisted services let users setup conference calls quickly and easily to collaborate for one-off meetings, or scheduled conferences for daily, weekly or monthly events. In addition to propriety products, InterCall also has strategic partnerships with Cisco, IBM, Adobe (News - Alert) and Microsoft with customized solutions for small huddle rooms or large conferences with participants across the world, even on their mobile devices.

The InterCall MobileMeet app lets users initiate or participate in a conference on their Android (News - Alert) and iOS devices. The app can start or join a meeting, store meeting profiles and send invitations from users’ calendars with a link to join in.