Equinox Information Systems (News - Alert), a Nashville-based company that provides business assurance solutions, recently announced that its TeleLink solution has been selected by Broadview Networks, a cloud-based provider of communications and information technology services. As per reports, Broadview will combine the solution with FCC (News - Alert) Rural Completion Reporting module to generate the required summary and detail reports on rural completion statistics per the FCC’s requirements.
TeleLink is a flexible solution that allows clients to standardize an array of disparate data (such as switch usage, signaling and billing detail) and store it in a data warehouse. They can use standardized data to generate user-configurable historical and real-time searches as well as ad hoc reports and preconfigured analysis reports.
“Usage data is the necessary foundation on which many key business decisions are made,” commented Broadview’s Senior Vice President of Network Services, John Carr. “TeleLink not only lets us access the needed data, but it also automatically collects and consolidates this information in one system, giving us expanded reporting and analytics abilities.”
By combining optional Rating and/or Call Matching modules with TeleLink, the companies can ensure Switch-to-vendor invoice validation by which they can analyze records to identify discrepancies in data sets (such as events present in one set of data but not the other, or events with records in both data sets but with differing durations, jurisdictions or rates). From these analyses they can generate detailed reports (on a call-by-call basis or based on summarized calls and minutes or dollars) to initiate a dispute.
“We value the long-standing relationship we have with customers like Broadview Networks (News - Alert),” explained Equinox Executive Vice President David West. “Our personal involvement with customers ensures that we fully support their ongoing efforts to protect and optimize revenue. We appreciate the trust Broadview Networks has placed in us with regard to these reporting and usage analytics projects.”
Last year, SI Wireless licensed TeleLink – leveraging the TeleLink business assurance solution, which includes its Network Reporting module. Initially, SI Wireless licensed the TeleLink solution in order to evaluate its roaming partners’ and home users’ data usage, as well as to view individual records and to aid in researching issues, such as duplicate usage records. Later on, SI Wireless expanded its license for TeleLink to include voice records as well.
Edited by Rory J. Thompson