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Sprint Stands Out in Hurricane Sandy Efforts

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October 30, 2012

Sprint Stands Out in Hurricane Sandy Efforts

By Colleen Lynch, TMCnet Contributor

Who was ready for Hurricane Sandy? It may be a bit late to ask that question, but here’s a better one: which companies are (and were) standing out as the most prepared for the storm?

Sprint (News - Alert) is one that comes instantly to mind; the mobile company started prepping its network and mobilizing its Network Disaster Recovery staff in the days leading up to when Sandy made landfall. 

Image courtesy of Shutterstock.

The Sprint Emergency Response Team (ERT) was on hand to bring personnel and resources to customers suffering storm impact and its many consequences. The ERT was created in 2002 as a group of seasoned professionals with expertise in providing immediate restoration of wireless voice, data and IP service.

Throughout 2012 the Network Disaster Recovery team ran through exercises, workshops and drills focused in the Northeast for hurricane preparedness training, tactical planning, service restoration and incident management.

In short, Sprint has practically been waiting for Sandy.

With a 24-hour hotline available every day of the year, Sprint is ready to address client needs--the company’s ERT service has conducted more than 5,200 deployments since its inception, and provided emergency wireless support for more than 1,250 events (and counting).

What’s more, Sprint works to facilitate coordination among disaster relief and emergency response agencies, along with public safety officials and medical personnel, by providing fully charged Sprint Direct Connect phones and other Sprint Mobile Broadband devices.

The company has a list of additional services it is ready to provide in events like Hurricane Sandy (services it is currently deploying in the Eastern Coast area as the storm rages on).

The list of is as follows:

1) Actively monitoring the continued path of Hurricane Sandy and the nor’easter while instituting flood prevention measures at all Spring network facilities and retail stores in the affected areas.

2) Ensuring all permanent generators and portable generators are fully fueled and mobilized into threatened areas.

3) Network strike teams on standby for the duration of the hurricane.

4) Offering emergency communication assistance to local public safety agencies in states in an official “state of emergency” with 14 days of service free of charge (for 25 Sprint ERT wireless devices). These states are currently Connecticut, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Virginia, and Washington, D.C.

For information regarding Sprint’s hurricane services, visit

Edited by Rich Steeves

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