Majuda Corporation, a major player in the development of affordable enterprise call recording, quality assurance and reporting software, and Replay Systems (Replay), one of the United States’ largest independent providers of market leading Call Recording Solutions, have entered a reseller partnership to distribute Majuda’s range of Call Recording Software.
Officials with Replay Systems said that under the agreement, Replay’s customers will benefit from one of the industry’s lowest “total cost of ownership” solutions as well as its first to market “Pro-active Remote Site Monitoring System” Majuda Alert.
“The Majuda Voice Suite is also the industry’s first solution to be developed using Microsoft (News - Alert) Silverlight, allowing a richer Graphical User Interface with the functionality of a client based platform on a total web-based platform,” said Michael Levy, V.P. of sales and marketing at Majuda, in a statement.
Levy said that the company is thrilled to have Replay on board and look forward to breaking new ground together.
“We understand the importance of implementing solutions that are not only affordable at the time of purchase but in the future as well,” said Scott Hurley, president and CEO of Replay.
Hurley said that Majuda Voice solutions’ low cost of ownership combined with its flexible licensing options, delivered on industry standard servers, is a great fit for any size call center with a budget.
Earlier in November Rave Mobile Safety, a provider of software solutions for individual, group and public safety, and Replay Systems had announced a national sales & distribution partnership for Rave’s patented Smart911 solution.
Smart911 is a software solution that allows citizens to enter important safety information online, and have that information automatically displayed to 9-1-1 operators if and when an emergency occurs. This partnership enables Replay Systems to sell and distribute Smart911 to 9-1-1 centers nationwide.
Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.
Edited by Juliana Kenny