Earlier this year, Majuda Corporation revealed that it will offer its unique voice system software for certified reseller partners for free. As a leader in the enterprise call recording industry, Majuda has long since been known for its innovative call recording, quality assurance, and voice technology. Offering its voice software to resellers at no charge will enable them to take advantage of its end-user benefits and resulting sales increases.
Michael Levy, vice president of sales and marketing at Majuda stated, “We continue to strive to make a cost effective, feature-rich system which allows our reseller partners to be exceptionally competitive in today’s economic times.” The Majuda Voice Suite is comprised of performance-enhancing features for the enterprise including call recording, screen capture, quality assurance and reporting. All of these features are delivered with a low total cost of ownership.
As a leading provider of enterprise call recording solutions, Majuda offers a Pro-active site monitoring tool that is the first on the market of its kind. The tool enables customers to install a constantly monitored environment resulting in an improved customer experience and overall sales growth.
The company also recently announced a partnership with Replay Systems for call recording solutions. Replay supplies round-the-clock support for its maintenance services and offers “best fit” solution advice from experienced manufacturers. The company provides assistance installing call recording solutions including speech analytics, screen analytics, quality assurance, and next-gen 911 applications.
Levy stated, “The Majuda Voice Suite is also the industry’s first solution to be developed using Microsoft (News - Alert) Silverlight, allowing a richer Graphical User Interface with the functionality of a client based platform on a total Web-based platform. We are thrilled to have Replay on board and look forward to breaking new ground together.”
Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.
Edited by Juliana Kenny