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Calzone Case Company Selects Cypress Communications Solutions

TMCnews Featured Article

June 25, 2009

Calzone Case Company Selects Cypress Communications Solutions

By Anil Sharma, TMCnet Contributor

Calzone Case Company, a manufacturer of music cases and heavy-duty shipping containers, has selected Cypress Communications C4 IP hosted VoIP and hosted unified communications solution for its technological advantages, cost benefits and end-to-end hosted delivery model.

"Cypress Communications (News - Alert) is a strong technology partner that delivers the functionality we need with the end-to-end communications management that allows us to focus on our core business of making and selling cases," said Joe Calzone (News - Alert), president and founder of the Calzone Case Company, in a statement.

Calzone said that with Cypress, the company is able to implement unified communications, centralize its communications for multiple locations and eliminate redundancies across the organization -- all for less cost than a premises-based solution.

“Since we don't own or manage the technology, we'll profit from the advancements and improvements Cypress makes without having to expend additional capital,” he said.

Calzone officials said that the company has also benefited from C4 IP's robust conferencing capabilities. Employees can now easily conduct multi-person calls on demand, which used to be challenging for the company. And the unified messaging and call routing features have enabled sales managers to address customer needs faster than before.

"As a hosted communications solution, the technology intelligence for C4 IP is in the Cypress cloud, which facilitates a seamless customer experience across all of the Calzone Cases locations. C4 IP's inherent mobility and redundancy features help the company maintain communications efficiency while also protecting it with robust business continuity,” said Frank Grillo (News - Alert), executive vice president of marketing for Cypress Communications.

Grillo said that while Calzone Cases continues to rock the music industry--among others--with their trademarked cases, Cypress will be behind the scenes, supporting Calzone Cases as they protect the equipment for iconic legends such as Aerosmith, KISS and Gibson guitars.

For more than 20 years, Cypress Communications has been helping small-to-medium enterprises (SMEs) connect, communicate, collaborate and continue with a range of fully hosted and managed voice, data and Internet solutions.

Beginning in 2006, Cypress revolutionized the communications industry with its hosted VoIP and hosted unified communications solution, C4 IP, making it easy for SMEs to take advantage of productivity-enhancing technology such as integrated audio and Web conferencing, multimedia collaboration tools, presence, chat, Microsoft Outlook integration, and more.

Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.

Edited by Patrick Barnard

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