Tekelec, a supplier of network switching solutions and diagnostic systems, announced that it has been selected by Iowa Network Services and Onvoy Voice Services to monitor those companies’ signaling system 7 – SS7 – and voice over Internet protocol traffic.
The SS7 network, co-owned by INS and Onvoy, was in need of a traffic monitoring system owing to the increasing volume of IP traffic on the individual networks.
Tekelec’s (News - Alert) integrated applications solution monitors, correlates and reports on multi-protocol network traffic to deliver critical business intelligence information for troubleshooting, traffic management and improved network efficiency.
Tekelec’s comprehensive network monitoring and reporting capabilities in both signaling system 7 and session initiation protocol domains prompted the companies to deploy the service.
IAS also integrates with Tekelec’s EAGLE 5 core network signaling platform, thereby reducing costs and streamlining operations by minimizing the need for passive probes to collect traffic data.
“Tekelec gives us the great benefit of analyzing trouble reports, billing issues and network traffic patterns to identify potential problems and better serve our customers,” said Bob Sherlock, vice president of engineering for Iowa Network Services, in a statement.
“IAS is the ideal way to collect SS7 and SIP data, and its ability to store 60 days of traffic allows us to easily compare historical and real-time network performance information,” Sherlock added.
By analyzing the network- and service-level traffic, IAS delivers new levels of network, service and customer intelligence, thereby improving subscribers' quality of service and quality of experience.
The solution offers troubleshooting capabilities and key performance indicators to support traffic management, security, and wireless services such as roaming, prepaid and short message service.
With its ability to support both Time-Division Multiplexing and VoIP networks with a common set of applications, it troubleshoots between the two network domains in real time.
Fritz Hendricks, president of Onvoy, a wholesale telecom services provider based in Minnesota, said Tekelec IAS system enables Onvoy to rapidly identify the origin of suspect, non-billable traffic, thereby supporting our customer revenue collection efforts.
“The signaling layer is the best source to pinpoint anomalous network activity and areas requiring troubleshooting,” said Ron de Lange, executive vice president at Tekelec, in a statement. “We are excited about our deeper relationship with INS and Onvoy, and the improvements they're targeting to enhance customers' quality of service and experience.”
Tekelec recently announced that the company has joined the GSMA Rich Communications Suite initiative, TMCnet reported. GSMA’s Rich Communication Suite (News - Alert) offers a feature-rich portfolio of services that use the communities hidden in a user’s phone book.
By joining this initiative, Tekelec aims to contribute to the mission of transforming short messaging services into an interoperable, feature-rich application.
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Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.
Edited by Erin Harrison