TMCnet - World's Largest Communications and Technology Community



IP Call Recording - Healthcare's Cypress Selects IgeaCare for Communications Solution
February 01, 2010

Healthcare's Cypress Selects IgeaCare for Communications Solution

By Mini Swamy
TMCnet Contributor
Cypress Court, a nonprofit organization that focuses on providing accommodations and offering services to those who are unable to fend for themselves, claims that it provides superior healthcare, services and hospitality.

The assisted living community says constantly adapts itself to the changing needs of the residents, families and community.
Recently, the facility announced its decision to partner with IgeaCare to augment existing services, having identified a problem in the existing nurse call system which left it extremely vulnerable. Specifically, Cypress Court needed to replace it with a solution that would improve communications between residents and staff members.
Kevin Yirak, a regional accountant at Cypress Court at Mesa, said, “We at Cypress Court were interested in providing our residents with a state-of-the-art nurse call system which included features such as voice communication, call recording, and reliable support. We found such a product with IgeaCare.”
IgeaCare’s state-of-art Nurse Call solution is a full fledged package which comes with pocket paging, apoloDS reporting system, IgeaTrak call recording and door monitoring tools which allow caregivers to be aware of resident needs at all times.
A little in depth analysis of the individual components of the Nurse Call Solutions that IgeCare offers serves to emphasize the understanding that has gone into designing the products. The pocket paging solution affords seamless communication between the resident and the caregiver which in turn allows for quick response. The apoloDS server is an integration of pagers, email, telephone, and other modes of communication, which trigger a back-up solution if the caregiver is otherwise occupied. Devices attached to doors indicate breaches, while call boxes ensure complete security at night.
In order to maintain its standards of high level resident care and safety, Cypress Court has also installed the IgeaTrack call recording solution. This helps to monitor nurse calls as and when they happen and ensure that the highest level of care is given. Running reports and managing staff levels according to requirement are direct offshoots of the system. Indeed, such comprehensive Nurse Call Solutions prioritize and deliver almost simultaneously.
Michael Rochon, CEO at IgeaCare Solutions, said, “IgeaCare is proud to be affiliated with a company that is so dedicated to offering the best possible tools to their staff. The superior care that the residents receive is nothing short of extraordinary, and we are pleased to be a part of that.”
It seems Cypress Court, together with IgeaCare, has set a new benchmark as far as assisted living community goes.

Mini Doraiswamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Michael Dinan

Technology Marketing Corporation

2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
Ph: +1-203-852-6800, 800-243-6002

General comments: [email protected].
Comments about this site: [email protected].


© 2023 Technology Marketing Corporation. All rights reserved | Privacy Policy