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HP Updates VCX IP Telephony Systems

TMCnews Featured Article


October 19, 2010

HP Updates VCX IP Telephony Systems

By Sandra M. Gustavsen, Analyst, Business VoIP


Hewlett-Packard (News - Alert) (HP) highlights its “Just Right IT” portfolio for small and mid-sized businesses (SMBs) that includes IT capabilities (new server, printer, PC and software products), wireless data networking for laptops and computers (a new 802.11n WiFi Access Point (News - Alert)) and IP telephony (an upgraded VCX telephony system and new 350x IP phones). HP and its channel partners can now offer smaller business customers a full range of office solutions (data and voice) from one communications vendor. VCX solutions for larger enterprises are also available. In April 2010, HP acquired 3Com and has incorporated the 3Com VCX IP PBX (News - Alert) systems into the HP Networking unit portfolio. The former 3Com VCX systems will move forward with enhancements and integrations with HP products (3Com’s NBX portfolio is discontinued). Read more below for more on HP’s VCX and other IP PBX systems on the market.


Following the acquisition of 3Com in April 2010, Hewlett-Packard (HP) has folded the 3Com VCX IP Telephony systems into its HP Networking unit, adding telephony to its portfolio of IT and data networking products. In a recent announcement around new IT and data networking products geared toward small and mid-size businesses (SMBs), HP introduced a new version of the VCX IP Telephony system and a new series of IP telephones. HP has discontinued the NBX platforms from 3Com, but is moving forward with VCX Connect for SMBs and the VCX V7000 Unified Communications (News - Alert) Series for larger organizations.

Below are the available VCX IP Telephony options from HP:

HP VCX Platforms

User Capacity

Target (News - Alert) Market

VCX Connect MIM

100 (600 network)

VCX Connect MIM is an all-in-one solution for SMBs; VCX IP Telephony and IP Messaging run on an OAPS blade that fits into an HP A-MSR30 Series Router, along with embedded PSTN gateway, wireless, WAN and LAN modules. Up to six regions (pairs of IP Telephony and IP Messaging servers) can connect to support 600 devices. The base VCX Connect offer includes 25 phones and 25 mailbox licenses.

VCX Connect 100

100 (600 network)

VCX Connect 100 is an IP PBX for SMBs; VCX IP Telephony and IP Messaging run on a 1U modular chassis with built-in CPU, disk, one 4-port FXO module and one 4-port FXS module and four additional slots for analog or digital modules. Up to six regions (pairs of IP Telephony and IP Messaging servers) can connect to support 600 devices. The base VCX Connect offer includes 25 phones and 25 mailbox licenses.

VCX Connect 200

500 (3,000 network)

VCX Connect 200 is an IP PBX for SMBs; VCX IP Telephony and IP Messaging run on an HP DL120G6 1U server an optional RAID disk. Up to 12 regions (pairs of IP Telephony and IP Messaging servers) can connect to support 3,000 devices. The base VCX Connect offer includes 25 phones and 25 mailbox licenses.

V7005 Classic

2,500 (7,500 network)

VCX V7005 Classic is a 2-server configuration (primary and secondary servers) for larger enterprise deployments; the VCX software runs on an HP DL120G6 1U server with an optional RAID disk. Up to 12 regions with up to 10 VCX Branch Offices per region support a maximum of 7,500 devices/mailboxes enterprise-wide.

V7205 Classic

5,000 (15,000 network)

VCX V7205 Classic is a 2-server configuration (primary and secondary servers) for larger enterprise deployments; the VCX software runs on an HP DL360G6 1U server with redundant disk drive and power supply included. Up to 12 regions with up to 20 VCX Branch Offices per region support a maximum of 15,000 devices/mailboxes enterprise-wide.

V7005 Expand

10,000 (30,000 network)

VCX V7005 Expand is a minimum 3-server configuration and scalable configuration for very large enterprise deployments; the VCX software runs on HP DL120G6 1U servers with optional RAID disk drives. Up to 12 regions with up to 50 VCX Branch Offices per region support a maximum of 30,000 devices/mailboxes enterprise-wide.

V7205 Expand

20,000 (60,000 network)

VCX V7205 Expand is a minimum 3-server configuration and scalable configuration for very large enterprise deployments; the VCX software runs on HP DL360G6 1U servers with redundant disk drives and power supplies included. Up to 12 regions with up to 75 VCX Branch Offices per region support a maximum of 60,000 devices/mailboxes enterprise-wide.

VCX Release 9.5 delivers several enhancements and new features, including support for VCX running on HP Servers. The V7005 Unified Communications Server (HP DL120G6) with optional redundant disk drive is used for VCX Connect 200 and VCX V7005 Classic or Expand configurations; the V7205 Unified Communications Server (HP DL360G6 with redundant disk drive and power supply included) is used for VCX V7205. VCX R9.5 also increases the scalability of the VCX Connect 200 system from 250 to 500 users and from 1,500 to 3,000 networked users. Additional enhancements are made to IP Messaging (secure IMAP connections, fax server functionality and 50-, 250- and 1,000-seat license bundles), ACD (ACD Call Detail Record Reporting) and Global Directory (synchronization across release levels). The VCX softphone (Desktop Communicator) adds file transfer and some user-friendly features such as forward typing and searching for a company name.

A new 350x Series of IP Phones includes five models (3500B, 3500, 3501, 3502, 3503) with a contemporary design and with features over and above the earlier 3Com 310x IP phones. A high-end executive model has a large back-lit, color display with configurable background image. Several models have dual-port Gigabit connectivity, Power over Ethernet support and wideband audio (G.722 or G.722.2). All models support energy saving options; administrators can configure a screen save mode and a power save mode that uses up to 50% less power than the phone’s active state.

Availability/Compatibility: VCX R9.5 is available as of September 2010 and is a free download for existing VCX customers. HP has discontinued the earlier 3Com NBX systems; however, NBX customers can migrate to a VCX Connect or VCX V7000 Series system, and the earlier 310x telephones are compatible with VCX 9.5 systems and provide full VCX feature support.


Sandra M. Gustavsen, senior analyst for T3i Group, contributes her TelecomTactics column to TMCnet. To read more of Sandra’s articles, please visit her columnist page.

Edited by Jaclyn Allard







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