VoSKY (News - Alert) has partnered with AltiGen Communications to provide new Skype-enabled applications for remote communications. AltiGen's powerful VoIP
communication solutions have been combined with VoSKY's advanced Skype (News - Alert) applications resulting in a new feature, Skype Extension Anywhere.
Leveraging this new feature companies can seamlessly connect remote employees and frequent travelers through Skype's reliable and scalable VoIP network. This capability significantly reduces the costs of remote communication.
VP of Global Marketing at VoSKY, David Tang said in a statement that work is no longer restricted to inside the four walls of the office. He noted it's essential to equip remote workers with the same communication tools as their colleagues in the office to effectively mobilize the employee base. Thanks to Skype Extension Anywhere, companies can connect their mobile workforce in an affordable and easy way.
Jimmin Yao, VP of Product Management at AltiGen (News - Alert) explained that partnering with VoSKY extends their enterprise communication solutions and gives businesses a unique opportunity to reduce costs through VoIP, while benefiting from Skype's flexibility, ease of management, and superior voice quality.
Yao added that Skype Extension Anywhere is just one example of the innovative capabilities made possible through this partnership.
Skype Extension Anywhere allows remote employees to tap into the corporate phone system using Skype. Workers can use a Skype-enabled mobile phone, Skype phone, or laptop with the free Skype client, to enjoy the same call control functionality -- including transfer, conferencing, reporting, voice recording, and voicemail -- from wherever they are.
The companies explain that Skype Extension Anywhere activates any Skype-compatible device as a fully capable office extension and transparently routes incoming calls to the remote device. As calls are routed over Skype's VoIP network users experience a high voice quality and service reliability. This gives companies an attractive alternative to deploying SIP-based soft phones that rely on the public Internet. Companies have the option to cost-effectively add remote workers as demand increases. Also, they only need to deploy the free Skype client software.
Last month AltiGen Communications Inc. and VoSKY partnered to bring advanced Skype-based applications and cost savings to AltiGen’s Voice over Internet Protocol (VoIP) solutions for call centers.
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
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Voice over IP (VoIP) |X|
|A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more|
Internet Protocol (IP) |X|
|IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more|