TMCnews Featured Article
March 06, 2008
Broadvox Forms Partnership with The Amanda Company
By Brian Solomon, TMCnet Web Editor
Broadvox (News - Alert) has achieved interoperability with the Vdex-40 IP PBX system, according to an announcement today. The Amanda Company is a Master Distributor of TechnoCo’s Vdex-40 embedded Asterisk (News - Alert)* IP-PBX for North America.
“Vdex-40 IP PBXsystems feature multiple location connectivity, automated attendants and remote extensions which make it an ideal choice for contact centers,” said Broadvox Director of Business Development Eric Eckman. “SMBs will appreciate the pricing, especially when they find that standard features include mobile extensions with laptop soft phones and voice mail forwarding to email.”
Deployed with the Vdex-40 IP PBX (News - Alert) system, Broadvox GO! SIP Trunking makes an already affordable VoIP system more desirable. The Vdex-40 IP PBX system supports up to 35 telephones. This, in turn, maximizes voice quality by using separate microprocessors for processing data and voice traffic. Broadvox SIP Trunking scalability and Vdex-40 flexibility can now join forces to create a unique IP telephony offering.
The Broadvox SIP Trunking offering includes DIDs, E911 and local number portability, thereby letting businesses keep their phone numbers. Broadvox SIP Trunking also allows for business continuity during a crisis, as well as unlimited geographical distribution to eliminate or reduce the number of branch office PBXs and PRIs.
Vdex-40 is an Asterisk-based IP-PBX which affords a higher degree of reliability due to being a fully embedded system using flash memory without the common risk of mechanical failure. Vdex-40 can also be connected to POTS lines from the phone company.
Brian Solomon is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Brian Solomon’s columnist page.
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Voice over IP (VoIP) |X|
|A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more|
Session Initiation Protocol (SIP) |X|
|SIP is the real-time communication protocol for VoIP. SIP is a signaling protocol for Internet conferencing, telephony, presence, events notification (emergency calling) and instant messaging.
Private Branch Exchange (PBX) |X|
|Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more|
Internet Protocol (IP) |X|
|IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more|
SIP Trunking |X|
|SIP is the real-time communication protocol for VOIP, conferencing, presence, events notification (emergency calling) and instant messaging. SIP uses a text-based programming language designed to perf...more|