SMBs are increasingly utilizing IP phones as part of their overall communication solutions, benefitting from their advanced features, flexibility and attractive price point. In an effort to better meet the needs of its SMB customers, TELUS (News - Alert) has announced the Commercial Link integrated cloud-based business communication solution.
The new TELUS offering is being delivered via a partnership with RingCentral (News - Alert), which specializes in cloud-based business communication solutions. It provides local phone numbers and unlimited calling in the U.S. and Canada as well as audio and video conferencing. Remote workers are assigned a unique number that can be connected to their own devices, including mobile phones, tablets or desktop IP phones. This support for BYOD is critical for today’s busy, mobile workforce and also supports applications like voicemail and fax.
"RingCentral is proud to partner with TELUS to offer a unique cloud solution with the functionality and ease of management are unmatched in the Canadian marketplace," said Marty Piombo, vice president of strategic relations with RingCentral. “The solution demonstrates the potential of the platform of RingCentral and the ability of the company to help large telecommunications companies meet the evolving needs of their business clients."
As part of the combined offering, TELUS and RingCentral work with a number of IP phone providers, including longtime partner Yealink (News - Alert). Yealink’s W52P suite of cordless handsets is offered as an affordable and scalable solution for SMBs seeking the flexibility of a cordless phone with one or more handsets.
One of the main benefits of Yealink’s IP phones is that they enable workers to move around the office freely, with more than 150 feet of indoor range and 950 feet of outdoor range. They may also be used for up to 11 hours of talk time and feature a bright 1.8-inch color display with an intuitive user interface. Additional features include intercom, transfer, call forwarding and three-way conferencing, ideal for SMBs that don’t want to invest in more complex conferencing systems.